Product Content Manager II, eCommerce

2 days ago

San Antonio, Texas, United States HEB Full time $120,000 - $130,000 per year
Responsibilities

Getting the right products at the right price in the right Store at the right time is no small task. That's what our Merchandising Partners do every day. They bring expertise in procurement, merchandising, culinary, analysis, pricing, quality assurance, demo programming, and inventory planning.

As a Product Content Manager, you'll combine your passion for solving problems and creating innovative solutions with curating compelling, world-class product content for our customer-facing digital ecosystems to drive engagement and conversion. Content may include product descriptions, images, attributes, user generated content, videos, nutrition content, and more.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... advanced relationship-building skills?
HEAD FOR BUSINESS... willingness to roll with the punches? think on your feet? learn quickly?
PASSION FOR RESULTS... ability to take on difficult challenges and find creative solutions?

We are looking for:
- 5+ years of experience related to digital retail or content curation
- an absolute customer obsession

What is the work?
Management / Analytics:
- Curates content from multiple sources, including syndication services, suppliers, and internal sources
- Reviews / approves content for accuracy, completeness, and correctness
- Ensures products are aligned with correct hierarchy nodes, correctly attributed, and normalized based on established standards
- Normalizes content across brands and categories, to drive an outstanding customer experience
- Analyzes metrics for content effectiveness; uses a data-driven approach to refine and optimize content strategy and execution
- Establishes / ensures consistent voice and grammatical standards across appropriate catalog levels
- Collaborates with eCommerce business partners to create solutions that deliver on business goals
- Monitors H-E-B competition; stays current on digital innovations; identifies / recommends new business opportunities
- Adheres to stringent deadlines to ensure smooth flow of content projects through the department and allow for special projects, pre-work, and rush assignments

What is your background?
- Bachelor's degree in digital retail, communications, a related field, or comparable experience
- 5+ years of experience related to digital retail or content curation
- Experience working with content management systems, content syndication providers, and SEO
- Experience in digital content creation for a major brand or retailer

Do you have what it takes to be a fit as a Product Content Manager at H-E-B?
- Comprehensive working knowledge of CMS, SEO, and data syndication platforms
- Advanced verbal / written business communication skills
- Strong relationship-building skills
- Ability to manage multiple priorities and shift focus between tasks / projects
- Ability to work complex issues with a strong sense of ownership, drive, and urgency

Can you...
- Function in a fast-paced, retail, office environment
- Travel by car or plane with overnight stays
- Work extended hours; sit for extended periods

06-2020

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