Product Manager

If you've ever been to a library, checked out a book or placed a hold online, you may have used our software. The Library Corporation has been servicing the Library Industry since 1974. TLC provides premier automation, cataloging, and data services to more than 4,500 public, school, academic, and special libraries worldwide, ranging from single-site facilities to massive metropolitan systems.

Job Description

The Library Corporation (TLC) is looking for a Schools Product Manager who will partner with the Product Management team to infuse school workflow knowledge into the Library
•Solution for Schoolsproductdevelopment process. This position is part of the Product Management department, will lead development projects and partner with other product managers to provide the school library workflow perspective during the development process.

The ideal candidate will have a Master of Library Science degree, experience running a school library, and experience with school library system administration. TLC is looking for a tech-savvy leader who values collaboration, innovation, and flexibility with an eagerness to engage and participate in a team that informs and shapes The Library Corporation's products. The person fulfilling this position will lead the charge to develop intuitive and trendsetting school product solutions and will partner with stakeholders across the company to deliver high-quality solutions and services to the TLC family of customers.

Duties and Responsibilities

• Define and own the vision for introducing school related workflows into the Library
  •Solution for Schools product
• Responsible for creating, organizing, maintaining, and prioritizing development backlogs
• Conduct research and develop business cases for determining development priorities
• Gather development requirements, write user stories, and document success criteria
• Partner with other product management team members to coordinate the planning and sequencing of product changes
• Participate in product development including, but not limited to, presenting the vision, leading development projects, answering developer questions, conducting functional reviews, providing feedback, writing applicable documentation, and completing release management task
• Create and maintain applicable marketing, training, implementation, and/or support documentation
• Lead, attend, and/or engage in applicable meetings including, but not limited to, design sessions, development planning, and customer focus groups
• Partner with other department team members (i.e. marketing, sales, implementation, training, & support) to provide applicable school workflow expertise and support
• Participate in the LS
  •Ideas portal which includes monitoring, updating, and responding to applicable Idea submissions
• Participate and deliver training and webinars to internal and external audiences
• Monitor the library market and maintain awareness of trends, competition, and best practices
• Remain up to date on library workflow and software development trends
• Actively participate in user group meetings and lead user sessions
• Participate in applicable conferences and training
• Other duties as assigned

Qualifications and Skills

The Library Corporation is looking for someone who has library experience, especially in the

areas of library software; circulation, serial, and acquisition workflows; and/or software product/project management experience. The ideal candidate will have:

• Library experience - minimum of 2 years of working library experience with preference given to school library experience
• BS/BA, Master of Library Science preferred
• Experience using and administering Integrated Library System software
• Exceptional organizational and time management skills, including experience working to tight deadlines, confidence under pressure, prioritization, multi-tasking, and problem-solving
• Strong technical background and software troubleshooting skills
• A curious mind with a passion for problem-solving and an eagerness to learn
• Excellent verbal and written communication skills including the ability to articulate functional and design decisions to stakeholders and development teams
• Strong interpersonal skills including the ability to build relationships at all levels
• Knowledge of current trends in the area of library services and library technologies
• Ability to prioritize work and activities based on fluid market, customer needs, and available resources
• Excellent internal and external customer service skills
• Ability to creatively solve problems and navigate stressful situations in a positive manner
• Comfort working as part of a team

Benefits

TLC offers its employees opportunities to grow and make a real contribution. Our benefits package includes:

• Paid time off
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 401(k)
• Short and Long-Term Disability Insurance
• Flexible Spending Account (FSA) and Dependent Care Account (DCA)
• Health Savings Account (HSA)

Salary range for this position is $45k-70k, commensurate with experience.

This position is open to remote candidates, although preference may be given to local candidates. TLC's core hours of operation are 8:30 am to 5 pm in the time zone in which you reside. Teleworkers may request to work +/- up to 2 hrs of deviation from the core hours for your daily schedule, subject to approval. Your core working hours must be consistent, totaling 40 hours per week, and not deviate without approval from your supervisor.

We are an equal opportunity employer offering competitive salaries and benefits and a congenial work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. An offer of employment with TLC is conditioned upon the successful completion of a background investigation.

If you have the personal and professional skills for this position and want to work in a rapidly growing enterprise that uses the latest technology, we invite you to send us your resume, professional references, and salary requirements.

The Library Corporation is located approximately 50 miles West of Washington, DC.

Job Type: Full-time

Pay: $45, $70,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote