Program Supervisor II- SUD OP Services- INTERNAL ONLY

14 hours ago


Richmond, Virginia, United States Richmond Behavioral Health Authority Full time $60,000 - $90,000 per year

RBH is now offering sign-on bonus opportunities for qualifying professionials

The Richmond Behavioral Health Authority is seeking a full time Program Supervisors II to support our Substance Use Division. This position will perform difficult professional and administrative work coordinating and supervising clinical and case management activities, supervising the work of staff within a program, ensuring the quality of program services, coordinating services with other divisions and community partners, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed under the general direction of the assigned manager. Supervision is exercised over subordinate personnel. Reports directly to the Director of SUD OWCC Services.

Essential Functions

Supervises clinical and case management activities; ensures health, safety and welfare of clients; plans, organizes, directs and supervises assigned staff; supervises crisis interventions.

Sets program priorities; monitors and evaluates service delivery in accordance with established guidelines and principles; develops and enforces program policies and procedures.

Assists in the recruitment and selection of program personnel; assigns, directs, trains and inspects the work of staff; disciplines, coaches, counsels and evaluates staff performance; recommends suspensions and termination; develops staff schedules and approves leave.

Conducts meetings to discuss client/program/staff concerns or changes; consults with teams and committees in the planning and development of treatment and discharge plans; coordinates admissions and discharges of clients.

Monitors and audits clinical and medical records and practices for compliance with regulatory, reimbursement and agency standards; reviews documentation for accuracy.

May perform intakes, clent assessments and diagnostic interviews.

Provides crisis intervention and prevention services to individuals and families; develops crisis response plans; provides consultation and education to staff and clients.

Consults and coordinates treatment with other service providers and client support system.

Conducts community outreach presentations to local community partners and other service providers.

Reviews, tracks and analyzes reports; prepares and submits reports.

Manages program budgets; reviews accuracy of program and contract billing; reviews service activity logs; submits payroll/timesheets to Finance.

Prepares and distributes correspondence to staff to improve communication and shares important announcements, deadlines, changes, etc.

Serves on a variety of committees as directed; attends and participates in a variety of meetings.

Attends professional conferences and trainings as required.



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