Sr. Solution Consultant – Platform, AI

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

We're seeking an experienced Solution Consultant who blends technical depth with consultative storytelling to help customers architect data-driven, AI-enabled workflows on the Now Platform.

What You'll Do

•  Lead Discovery: Understand customer challenges across data, automation, workflows, and app development.

•  Architect Solutions: Design scalable architectures leveraging Workflow Data Fabric, App Engine, integrations, and     AI/NowAssist.

•  Build & Demo: Create prototypes, demos, and proof-of-concepts that bring the platform to life.

•  Evangelize: Clearly articulate the value of ServiceNow's platform to technical and non-technical audiences.

•  Partner & Win: Collaborate with Sales, Product, and Engineering through the full presales cycle.

•  Enable & Inspire: Run workshops, co-creation sessions, and technical deep dives with customers.

•  Stay Current: Maintain expertise in the Now Platform, data engineering patterns, low-code practices, and emerging AI technologies.

 

What You Bring

•  3–5+ years in technical presales, solution architecture, or consulting.

•  Hands-on experience with data integration, APIs, low-code development, and modern engineering tools.

•  Strong communication, storytelling, and prototyping skills.

•  Ability to present with confidence to both technical teams and executives.

•  Curiosity, creativity, and a passion for solving complex problems.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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