Digital Customer Experience Specialist

4 days ago


Boston, Massachusetts, United States Grand Circle Corporation Full time $80,000 - $90,000 per year

Are you passionate about creating seamless, inspiring digital journeys for travelers? As Digital Customer Experience Specialist at Grand Circle Corporation, you'll own how our trips are experienced online—ensuring every product page, image, and offer tells a compelling story and converts curiosity into bookings.This role is both analytical and creative—perfect for someone who thrives on details, loves improving systems, and wants to make measurable impact on how travelers discover the world with us.What You'll DoLaunch and optimize trip listings across the site, ensuring product detail pages maintain 95%+ accuracy in itineraries, pricing, and imagery.Drive storytelling and usability to increase engagement and reduce bounce rates.Monitor navigation, search, and offers for accuracy and consistency (



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