Team Member Relations Consultant 1

4 days ago

Dallas, Texas, United States Baylor Scott & White Health Full time $60,000 - $80,000 per year

About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.

Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.
Job Summary
The Team Member Relations Consultant 1 helps implement team member relations programs, policies, and procedures. This position provides consultative services and coaching to HR and operations supervisors and team members.

This is a Hybrid role. You'll have the option to work from the Administration Building in Dallas or your home office. There will be onsite requirements to be in Dallas around once a month.

Essential Functions Of The Role

  • Provides help on key team initiatives and projects. Manages work plan, deliverables, and key milestones. Partners with applicable groups in developing and implementing deliverables.
  • Intakes, triages, and documents investigations to help with confidential or delicate issues. Ensures consistent application of policy and practice.
  • Works with HR to develop solutions for unemployment variances, realignments, mutual consents, compliance hotline, out-of-state hires, and re-hire eligibility issues.
  • Partners with and helps manage vendor relationships like unemployment and team member relations tools. Ensures effective service levels to support the business.
  • Acts as point of contact with Federal and state employment services and vendor agencies. Attends unemployment hearings and manages subpoenas.
  • Ensures documentation of corrective actions, primarily final written warnings and terminations, and other team member relations matters.
  • Help in keeping content in the TMR Knowledgebase up to date.
  • Performs other position appropriate duties as required in a competent, professional and courteous way.

Key Success Factors

  • Ability to establish and maintain effective professional relationships across organizational lines.
  • Must be able to communicate thoughts clearly; both verbally and in writing.
  • General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
  • Ability to research, examine and disseminate information.
  • Ability to help team members in recognizing and solving problems.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

  • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • EXPERIENCE - 2 Years of Experience

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