Business Operations Intern

Our Marketing, Brand, and Creative teams rely heavily on multiple core systems such as Asana, Google Suite, Figma, and Air, to manage workflows, assets, and cross-functional communication. However, our current naming, tagging, and organizational structures aren't consistent across tools. This creates inefficiencies today and could potentially prevent us from effectively integrating AI solutions in the future. To leverage the AI capabilities of automated task creation to asset retrieval and workflow recommendations, our systems must be clean, structured, and standardized.

As a Business Operations intern, you will support the foundational evaluation of our systems and also assist with the hands-on cleanup and reorganization of these systems. This will help us streamline operations and prepare our content, workflows, and project management environment for AI integration.

You will work directly with Business Operations, Creative Team, Marketing Team, Brand Team, and occasionally with IT/Data partners, depending on recommendations.

You will report to the Director of Marketing Operations.

Responsibilities:

• Focus on auditing, organizing, and recommending improvements across our core operational systems (Asana, Google Suite, Figma, Air).
• Assessing how naming conventions, tagging systems, folders, and workflows are currently used across teams.
• Identifying inconsistencies, redundancies, or gaps that impact efficiency.
• Partnering with team members to understand workflow needs and pain points.
• Develop a recommended standardized structure that supports streamlined workflows and enables future AI implementation.
• Present proposed improvements to the Business Operations team for feedback.
• Execute the cleanup, which includes reorganizing folders, updating name conventions, applying new tagging structures, and help implement the finalized system recommendations.
• Provide supporting documentation to ensure teams understand and can easily adopt the new organizational frameworks.
• Learn about the overall mission of the company and its products and understand the brand, customer, and department goals
• Collaborate with team members on various projects to gain real-world experience and help to research, propose ideas and find solutions

Requirements:

• Must be a rising Junior or Senior in an undergraduate program.
• Available to work 32 hours per week (Mondays, Tuesdays, Wednesdays, and Thursdays) starting May 26, 2026 through August 6, 2026.
• Strong organizational and analytical skills
• Interest in systems, digital organization, operations, or workflow design
• Curious about AI and how it applies to real-world work environments
• Detail-oriented, proactive, and comfortable engaging with cross-functional partners
• Experience with project management or creative tools is a plus (Asana, Google Suite, Figma, Air), but not required. Training will be provided.
• Demonstrates an eagerness to learn and continuously improve skills and knowledge within their field of study.
• Maintains a positive, solution-focused attitude, especially when faced with unexpected challenges and setbacks.
• Excellent verbal and written communication skills with strong interpersonal and organizational skills.
• Familiarity with Google Suite.

We believe our business and our culture are strongest when we work together in person. We also know that it's helpful to have flexibility to work remotely. Currently we are operating under a hybrid model whereby most teams work in an office a minimum of two days per week (Tuesdays/Thursdays) and may be provided flexibility to work from home on other days. The primary location for this role is Summit, NJ. Interns are required to be in the office on Tuesdays and Thursdays and will be paid an hourly wage of $20.00 as a part-time seasonal employee.

The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation.

About Boll & Branch:

At Boll & Branch, we don't make bedding like everyone else. We make it better.

In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do. We are:

• Cultivators of the Highest Quality Threads
• Pioneers in 100% Organic Cotton
• Free from Toxins at Every Step
• 100% Traceable from Farm to Finish
• Committed to Fair and Ethical Treatment for All

Boll & Branch has over 150 employees, and we are headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton, a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct-to-consumer online model, we also have several retail stores around the country as well as partnerships with Bloomingdale's and Nordstrom.

Boll & Branch LLC is an equal opportunity employer.