Customer Service Representative

2 weeks ago


Boston, Massachusetts, United States Hire Partnership, LLC Full time $40,000 - $70,000 per year

Customer Service Representative

Location: Hingham, MA (Hybrid)

Pay: $18.75/hour

Our client is seeking Customer Service Representatives to join their growing team. This is a great opportunity for detail-oriented individuals with strong communication skills and an interest in healthcare support.

What You'll Do:

  • Process inbound faxes from providers, verify prescription details, and update system records
  • Follow up with providers to obtain missing information
  • Transition to handling ~20 inbound provider calls per day after training

What We're Looking For:

  • Remote work experience (preferred)
  • Healthcare background (strongly preferred)
  • Strong attention to detail and customer service skills

Schedule:

  • Monday–Friday, 10:00 AM – 6:00 PM
  • Training: First 4 weeks onsite in Hingham, MA (10:00 AM – 4:00 PM)
  • After training: Primarily remote, with one onsite day per month

Apply today to start your career with a flexible, mostly remote schedule.



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