Office Experience Manager

60 minutes ago

Dallas, Texas, United States Tower Street Insurance Full time

About the Role

We're seeking a highly organized, proactive professional to serve as the Office Experience Manager. This role supports executive leadership while managing office operations, employee engagement, and client experience initiatives. The ideal candidate thrives in a fast-paced environment, balances multiple priorities with ease, and brings both professionalism and warmth to their work.

Responsibilities

Executive Support

  • Manage executive calendars, meetings, and travel logistics
  • Prepare expense reports and handle reimbursements
  • Schedule client meetings and renewal appointments
  • Maintain registrations, licenses, and key documentation

Office Operations

  • Oversee day-to-day office functions and vendor relationships
  • Lead onboarding for new team members
  • Manage office supplies, IT coordination, and workspace setup
  • Ensure a professional, organized, and efficient work environment

Employee Experience

  • Plan team events, celebrations, and employee recognition programs
  • Develop onboarding materials and office process guides
  • Maintain office budgets, PTO tracking, and employee milestones
  • Support a positive, inclusive, and engaging workplace culture

Client, Partner & Community Engagement

  • Coordinate appreciation gifts and relationship-building events
  • Support client and partner meetings, communications, and follow-up
  • Manage volunteer programs and community outreach initiatives
  • Maintain a polished and welcoming experience for all guests

Qualifications

  • 3–5 years of experience supporting executives or managing office operations preferred
  • Strong organizational, communication, and multitasking skills
  • Professional presence and ability to handle confidential information
  • Experience with Microsoft Office and CRM/HR systems
  • A proactive, resourceful, and detail-oriented mindset

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