Fleet Collections and Workout Analyst

Inside the Role
As a Fleet Workout Analyst, you'll be at the forefront of managing financial risk across our commercial fleet customer base. This role blends operations, collections, and credit functions to ensure timely payment collection and deliver tailored workout solutions during times of financial distress. You'll work closely with internal teams and external legal counsel to negotiate restructures, manage Special Assets accounts, and protect DTFS's collateral and credit position. With exposure to executive management through the Special Assets Committee, this role offers a dynamic environment where your expertise directly influences the company's financial health. You'll also support Canadian fleet customers with relief and restructure requests, contributing to a collaborative and high-performing team culture.

Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team
Pay Offered Dependent On Knowledge, Skills, And experience
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive At DTFS

• Manage a portfolio of distressed commercial fleet accounts with balances ranging from $1M to $400M+.
• Ensure timely collections and negotiate customized workout solutions including payment plans, collateral returns, and asset liquidation.
• Conduct operational and financial analysis of fleet customers, including review of financial statements and economic trends.
• Prepare detailed restructure proposals and present recommendations to senior management and credit committees.
• Monitor Special Assets accounts, maintain SAC database, and ensure compliance with internal guidelines and credit rules.
• Support compliance efforts by adhering to local and global credit regulations.
• Assist in training and coaching fleet collectors to enhance team performance and reduce company risk.
• Contribute to departmental projects, process improvements, and uphold DTFS values.

Knowledge You Should Bring

• Bachelors Degree; or 6 years of relevant experience in lieu of degree.
• 3+ years of overall work experience in commercial finance.
• Strong background in finance, commercial credit analysis, and collections.
• Proficiency in Microsoft Suite.
• Strong analytical skills and ability to interpret financial data.
• Excellent negotiation, communication, and analytical skills.
• Ability to work in a dynamic, cross-functional environment.

Exceptional Candidates Might Have

• Bachelors Degree in Business, Accounting, Law or related field.
• Experience with DTFS systems and applications: ALFA, PEGA, ECredit Pro, Credit Lens (Moody's).
• Understanding of legal documentation and UCC code.
• Experience with fleet operations or commercial lending.
• French language proficiency.

#DTFSUSA
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-

Charlotte, NC US, Fort Mill Office - DTFS. Relocation assistance is not available for this position.

Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting
• Final candidate must successfully complete a criminal background check
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at or toll free For TTY/TDD enabled call or toll free