Sales Development Representative

Paper is reimagining how schools support students so that every learner can reach their full potential. Our vision is a world where every student receives timely, personalized, and relevant academic support. We offer a suite of scalable solutions including 24/7 tutoring, writing feedback, math practice, college and career support, and AI-powered instructional tools that provide personalized support to all students, including multilingual learners. Our GROW high-impact tutoring program accelerates learning through targeted small-group instruction, delivers measurable gains in student achievement, and eases teacher workloads. Trusted by 500+ school districts across 40+ states and backed by leading investors including IVP, Sapphire Ventures, Framework Capital, and Reach Capital, we're pursuing a bold goal: to drive the best academic outcomes for as many students as possible.

Recent articles:

• GROW by Paper Drives 201% Increase in Grade-Level Proficiency in Just 12 Weeks

• GROW by Paper Earns Stanford's NSSA Tutoring Program Design Badge, Signaling Excellence in Research-Aligned Design

• Paper Appoints Marisa Burkhart as CRO

Job Description

To succeed in this role, you must be both tenacious and emotionally intelligent in your approach to generating  new business opportunities. You'll have insightful and convincing phone conversations and follow up with thoughtful email outreach, to ensure Paper understands and can meet each prospect's unique goals and needs. Your ultimate goal to catalyze new business growth for Paper by adding new meaningful partners.

We maintain this role as an evergreen opportunity, so qualified candidates are encouraged to apply at any time.​ This position can be located in any geography in the US or Canada.

Responsibilities:

• Conduct highly effective sales phone calls, on a daily basis.

• Send precisely written business emails.

• Consistently achieve individual and team KPIs of qualified opportunities and pipeline progression.

• Articulate the Paper value proposition, to assess customer goals, needs, and buying interest.

• Create a positive first impression with our prospects and customers by providing them with a world-class experience.

• Qualify sales opportunities, and facilitate prospect introductions for the Partnership Managers.

• Overcome customer objections to generate quality opportunities for the Partnership Managers.

• Generate interest and build a partnership story that responds to the problems facing prospective customers.

Qualifications:

• B2B Inside Sales experience.

• Experience making sales phone calls.

• Experience writing sales emails and communications

• Familiarity with the public and private education system.

• Familiarity with CRM software.

• Excellent written/verbal communication skills.

• Public speaking & presentation skills.

• Track record of success.

• Teamwork-oriented and comfortable being both a leader and a support member.

• Strong listening skills and ability to understand unique customer problems.

• Strong problem-solving skills.

• Motivation, driven and a self-starting attitude.

• Ability to work in a fast-paced, team environment.

• Ability to multitask, take initiative, prioritize, and manage time effectively.

The annual salary range for this position varies by level:

• P1 (junior): $47,000-$56,000 USD / $44,000-$52,000 CAD

• P2 (developing): $50,000-$60,000 USD / $55,000-$65,000 CAD

Both levels are eligible for an additional incentive plan. The level offered will be determined based on experience and performance throughout the interview process. Please note that the final offer amount is also influenced by geographic location and may vary from the amounts listed above.

What is it like to work at Paper? You will:

• Be joining a remote-first company with a collaborative, mission-driven culture working together to write the next chapter of Paper

• Have opportunities to connect in person throughout the year, even while working remotely day-to-day.

• Be part of an exciting new era of growth, with fresh leadership, a bold product vision, and a redefined charter.

• Thrive in a fast-moving, build-from-scratch environment where agility and critical thinking guide decisions, collaboration is built on trust and healthy challenge, and every team member takes ownership to deliver real customer impact and grow every day.

Additional Benefits:

• Comprehensive & competitive compensation, health benefits, retirement plan, stock options, and more.

• In addition to vacation days, we provide Paperites with sick days and 4 extra weeks off - including statutory holidays, Paper Days throughout the year, and a full Paper Week from Dec 25 to Jan 1.

• A $500 stipend to set-up your workspace and $100 monthly stipends to support with on-going workspace needs.

• We support growing families with generous paid parental leave.

• Unlimited access to tutoring and educational support for children of Paper employees.

You'll be joining a team of mission-driven builders who care deeply about equity in education, and who thrive in a culture of ownership, velocity, and continuous learning. If you're energized by challenges, inspired by impact, and ready to help lead a high-growth business through its next phase, we'd love to meet you.

We believe diverse teams build better products and we are committed to creating an inclusive environment for all employees. Paper does not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, sexual orientation, age, national origin, disability, marital status, or military status.

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