UKG / ADP Technology Consultant
2 days ago
About us
This company provides a wide range of human resources services, including leadership support, HR systems projects, mergers and acquisitions integration, SOX audits, change management, training, policy development, and payroll accounting. Their expertise ensures compliance, effective transition management, and optimized HR processes.
Job description
- Provide a consultative approach by partnering with clients to produce exceptional results while building trust and commitment.
- Partner with our clients to help configure and advise on UKG Pro WFM solutions such as, UKG Pro, Timekeeping, Absence Management, Advanced Scheduling, and Forecasting.
- Demonstrate a comfortable ability working across many verticals, such as: Hospitality, Healthcare, Retail, Manufacturing and Production, etc.
- Build meaningful relationships with our clients and advise them how to best use their UKG systems.
- Assist in mentoring other WFM Consultant teammates through their projects, and delegate solutioning as needed.
- Draw on your industry and WFM expertise to develop, maintain, and implement Core, Timekeeping, Scheduling, and Advanced Scheduling solutions to help clients solve business problems through their WFM system.
- Use system analysis techniques, including consulting with users, managers, and executives to determine software and system functional specifications.
- Document, analyze, test, and modify WFM system based on and related to client and system design specifications.
- Model Interim Consulting Group's customer service vision of Principles, Guide, Anticipate, Exceed
How you'll be measured:
- Demonstrating excellent consulting skills, including relationship building, communication and responsiveness, land & expand awareness, setting and managing expectations, and providinxg sound recommendations to clients, resulting in customer retention.
- Maintaining target utilization rate (on average 75%).
- Maintaining Core and Advanced Scheduling UKG certification and to be considered a Subject Matter Expert (SME).
- Completion of projects on with a focus on a high-quality deliverable and client experience
- Mentoring WFM Consultants through first projects and delegating functional solutions to others.
- Strong ability to develop complex functional design solutions in the product (or specialty area) that meet clients' needs.
- Managing day-to-day operational activities, including timekeeping, scheduling, and maintaining your client workload in a professional, timely manner.
What we offer you:
- An opportunity to autonomously own your projects and be the driving force through the implementation.
- The ability to share your expertise to inspire confidence with our clients in using their WFM system.
- A competitive rate of pay
- An award-winning company culture in a flexible, remote environment.
What makes you successful:Need to haves:
- 5+ years of WFM consulting experience (Kronos products and ADP e-Time).
- Strong Dimensions, Workforce Central, or similar experience (including Advanced Scheduling configuration, forecasting, accruals, etc.).
- Fully remote work with the ability to travel up to 20% as needed for client work.
Nice to haves:
- A completed Bachelor's degree from an accredited University
- Dimensions and Advanced Scheduling certifications
Job Type: Full-time
Pay: $ $65.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
People with a criminal record are encouraged to apply
Work Location: Remote
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