Technology Analyst
5 days ago
Work Schedule:
Full-Time, On-Site
Location:
New York, NY
Company Overview
Toll International is a premier consulting firm based in New York City, specialize in comprehensive construction project management and technology-enabled solutions. Renowned for our dedication to delivering high-quality, cost-effective, and innovative results tailored to the unique needs of our clients, we lead infrastructure and digital transformation projects across New York State and beyond.
We are proud to partner with the Port Authority of New York & New Jersey (PANYNJ) on high-impact infrastructure and technology initiatives. We are currently seeking talented professionals to collaborate with subject matter experts, project managers, and process owners to deliver critical projects.
Position Overview
The
Technology Analyst
will play a vital role in supporting the Engineering Solutions group and collaborating with the Technology Department to ensure the seamless functionality of hardware, software, and system integrations across the Engineering Department.
This individual will oversee critical applications such as Autodesk, Bluebeam Revu, and other specialized design tools used throughout the agency. The position involves hands-on technical support, license administration, system upgrades, and optimization of performance to enhance operational efficiency and ensure compliance with organizational technology standards.
Key Responsibilities
- Manage software deployment, upgrades, and technical support for Autodesk (290+ licenses) and over 70 specialized design and analysis applications.
- Oversee Bluebeam Revu portal administration, including 500 licenses, software configuration, installation, and user support.
- Collaborate with Server and Virtual Desktop Teams to manage Engineering Application VM servers and support Azure Virtual Desktop (AVD) deployments.
- Support computer refresh and setup programs, including OS upgrades, software pre-installation, and device configuration.
- Administer Engineering project data servers, manage folder structures, access rights, and document uploads to Livelink for agency-wide collaboration.
- Maintain accurate records of software licenses, renewals, and documentation via SharePoint.
- Generate and analyze Power BI reports on software performance, license utilization, and support metrics.
- Support development and maintenance of Engineering applications such as People Finder, CAD Review Automation, and EQuIs database.
- Perform SQL Server maintenance, including data backups, cleanup, and optimization tasks.
- Provide on-site technical assistance and proactively identify and resolve system performance issues.
Required Qualifications
- Bachelor's degree in computer science
, Information Technology, or related field.
- 5+ years
of hands-on experience with Autodesk applications, including troubleshooting and user support.
- 3+ years
of experience with Azure Cloud Technologies, particularly in managing and maintaining applications within Azure Data Lake environments.
- Proficiency in Power BI
and Microsoft Office Suite for data analysis and reporting.
- 5+ years
of experience managing Bluebeam Revu or similar PDF markup tools.
- 10+ years
of system analysis experience, including monitoring network application license utilization and supporting complex technical environments.
- Experience supporting engineering design teams with data/document management, 3D point cloud data storage, and project workflows.
- Strong organizational skills, with the ability to manage multiple priorities and deliver results under tight deadlines.
- Excellent communication skills, both written and verbal.
Preferred Qualifications
- Advanced degree in Computer Science or a related field.
- Prior experience working with a large public agency or utility.
- Familiarity with engineering data management tools and digital design platforms.
What We Offer
- Competitive salary with an extensive benefits package.
- Engagement in high-profile, long-term projects.
- A dynamic and supportive work environment.
- Opportunities for professional growth and advancement.
Ready to Apply?
Qualified candidates should submit a resume highlighting relevant technical experience. Indicate the role of interest and complete the employment application on our website:
Toll International Careers Page
– Include your resume.
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