Patient Safety Manager

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership more

We are seeking a capable Patient Safety Manager who promotes the philosophy that building a Culture of Safety is paramount to the success of the organization's Patient Safety Plan. This individual:

• Supports Emory Healthcare's Vision of a Fair and Just Culture, Patient Family Centered Care, and other EHC cultural attributes at the operating unit level.
• Reports to the operating unit Director of Quality and Patient Safety, and partners with the Patient Safety Program Director (across EHC System), and the (system-level) Patient Safety Officer to improve patient safety by implementing safety science and assuring that best practices are implemented across the Emory Healthcare system.
• Investigates patient safety issues using event analysis methodology to conduct critical incident reviews (Critical Event Analysis, Root Cause Analysis, FMEA-Failure Mode Effects Analysis) of adverse patient events and/or near miss events.
• Oversees and communicates safety improvements as a result of the reviews to facility leadership.
• Prepares reports to comply with reporting requirements for regulatory agencies including Department of Community Heath (DCH) and Safe Medical Device Act (SMDA).
• Utilizes a reporting system based on the institutional reports and analyses for programmatic direction, contributes to the annual revisions to the Patient Safety Plan, provides regular feedback to entity based leadership groups, and serves as functional liaison to Risk Management and other investigative teams.
• Responsible for integrating patient safety into the organizational structure and daily routine by coaching clinical and administrative leaders regarding methods and error prevention strategy, and by disseminating lessons learned across the organization.
• Manages/supports multiple quality projects related to patient safety simultaneously and performs other related duties as assigned.

MINIMUM QUALIFICATIONS:

• Licensure as a Registered Nurse in the state of Georgia strongly preferred, not required.
• BA/BS degree in a clinical discipline with three (3) years of experience in a clinical healthcare environment.
• Experience in clinical operations and/or experience working in performance improvement, patient safety, risk management or quality management areas in the healthcare environment.
• Knowledge of adverse event investigation, sentinel events, root cause analysis methodology, group facilitation, project management, and healthcare regulatory event reporting requirements.
• Knowledge of MS Word, Excel, PowerPoint & hospital adverse occurrence/risk management surveillance systems and mechanisms.
• Experience with Human Factors and/or CPHQ, CPHRM, or Patient Safety Certification preferred.
• Managing patient safety programs

JOIN OUR TEAM TODAY Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at Please note that one week's advance notice is preferred.