ML Ops Engineer

4 days ago

Charlotte, North Carolina, United States NTT DATA North America Full time $120,000 - $200,000 per year

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Job Duties

  • Troubleshooting across data ingestion, model inference, and deployment layers
  • On-call support for GenAI and predictive pipelines (1 week every 6–8 weeks)
  • Proactive monitoring of model failures, latency, and system health.

Required Skills

  • Vector Databases:

5+ years of Hands-on experience with Elasticsearch or similar; understanding of similarity search, indexing strategies, and embedding management.
- Linux Systems

: Strong command-line skills; shell scripting; system-level monitoring and debugging.
- Python Programming:

Proficient in automation scripting; experience in building AI models, data pipelines, and OpenAI integrations.
- Big Data Technologies

: Familiarity with Hadoop-based platforms like MapR and Hortonworks.
- AI Platform & Production Support
- Experience supporting predictive AI workloads in production.
- Familiarity with CI/CD pipelines and containerization (Docker, Kubernetes).
- Understanding of enterprise disaster recovery (DR) solutions including backup and restore.
- Observability & Monitoring
- Ability to define and implement observability strategies for AI systems.
- Experience with tools such as Splunk, Grafana, ELK stack, OpenTelemetry.

Preferred Skills

  • Multi-cloud Experience: Exposure to GCP and Azure environments.
  • Data Science Lifecycle: Involvement in full-cycle projects including problem definition, data exploration, modeling, evaluation, training, scoring, and operationalization.
  • MLOps Principles: Understanding of model lifecycle management and collaboration with data scientists to deploy solutions.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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