Business Intelligence Developer

Job Description
The Business Intelligence Developer I play a pivotal role in enhancing Midland's decision-making capabilities by developing and refining analytics and data solutions. This position is pivotal in providing the organization with the tools and insights necessary for effective, evidence-based decision-making.

With a focus on building their expertise, the Business Intelligence Developer works collaboratively with a team of business intelligence professionals to create data deliverables that offer timely and accurate information. Their goal is to transform complex data sets into understandable and actionable information that supports the organization's objectives.

Key to this role is a solid understanding of relational databases and data normalization principles. The Business Intelligence Developer possesses strong technical skills, including proficiency in reading and writing SQL queries and the ability to design reports. They are adept at creating both graphical user interfaces (GUI) for dashboards and reports, as well as working directly with database system languages (SQL, Stored Procedures, etc.) with minimal oversight.

Effective communication and interpersonal skills are essential for BI Developers, as they frequently collaborate with team members and engage with various stakeholders, including physicians and clinicians. They are responsible for interpreting business requirements, often taking the initiative to gather these requirements directly when necessary.

The Business Intelligence Developer is characterized by their eagerness to embrace challenges and their commitment to continuous learning and improvement. They take proactive ownership of their tasks, demonstrating a dedication to excellence and a drive to contribute meaningfully to the team's success.

This role requires not just technical acumen but also the ability to work well in a team environment, showcasing flexibility and a willingness to collaborate across departments to meet Midland's strategic goals.

Under the guidance of the BI Manager or supervisory staff, the Business Intelligence Developer coordinates across functional teams to guarantee the data content is delivered using EDS best practices for content delivery.

An essential duty of the Business Intelligence Developer is to provide on-call support for the reporting systems. This support is crucial for the seamless delivery of Business Intelligence content and the efficient transportation of data across systems.

This role requires a balance of technical proficiency and leadership skills to mentor and direct less experienced team members toward achieving departmental goals and maintaining high quality data management practices. They fully support Midland Health's mission, vision, values, and strategic goals.

The Business Intelligence Developer works collaboratively with Data Coordinators, Data Engineers, and Data Architects to ensure the team's work delivery is in alignment with governance and priorities for Midland Health's priorities.

SHIFT AND SCHEDULE
Full Time: 8:00 AM – 5:00 PM

Essential Functions/Performance Expectations

• Meets customers' analytic needs by maintaining and supporting high-value Business Intelligence environments.
• Documents each step of the analytics development lifecycle to ensure adequate communication between the team and customers.
• Actively provides prompt responses to customer problems and inquiries. Makes the customer's experience the priority in all operations. Collaborates with business partners and cross-functional teams to learn business processes and capture requirements relative to proposed solutions.
• Resolves ITSM incidents and requests independently within SLA timelines. Take ownership and resolve complicated/code-intensive incidents and requests.
• Uses diplomacy to handle conflict with peers without allowing personal feelings to influence or impact the outcome negatively. Respects, shares, and cooperates with fellow teammates and acts with Integrity.
• Follows all department procedures (Weekly Status Reports, Customer Delivery, Customer Communications, Request Creation, etc.)
• Has a healthy work ethic, taking ownership of work assigned, finding solutions, and overcoming obstacles, is accountable, has a responsible attitude, works with a sense of urgency, and is relentless in the pursuit of excellence. Takes pride in a job well done, checking for completeness and accuracy.
• Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate to support the overall goals of the department and Midland.
• Stays abreast of the latest developments, advancements, and trends in the field of medical writing by attending seminars/workshops, reading professional journals, and actively participating in professional organizations. Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the assigned department. Develops effective internal controls designed to promote adherence to applicable laws, accreditation agency requirements, and federal, state, and private health plans.

Education And Experience

• Bachelor's degree required in a quantitative-oriented field such as Business, Economics, Statistics, Biostatistics, Epidemiology, Information Technology, or Healthcare Administration.
• 2+ years of experience working with Business Intelligence (BI) tools, including developing crystal reporting, WEBi reporting, and dashboard technologies
• 2+ years of experience using SQL (Structured Query Language) server-based SQL coding or Oracle PL-SQL (Procedural Language/Structured Query Language) experience or Snowflake.
• 2+ years of experience working with IT healthcare database support.
• Previous healthcare experience preferred. Previous experience working with an integrated Electronic Medical Record (EMR) within a healthcare organization preferred.

Physical Requirements
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

• Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.