Managing Director IIGE

Job Description

The University of Washington Tacoma is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma's commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The Institute for Innovation and Global Engagement has an outstanding opportunity for a Managing Director.

The Managing Director of the Institute for Innovation and Global Engagement (IIGE) offers a tremendous opportunity for an individual who is excited about promoting global engagement through innovative program building and collaborative coordination with academic units across campus. The IIGE promotes a globally engaged campus and is a central campus serving unit, bringing together faculty and students across majors into an interdisciplinary and inclusive problem-solving framework connected to real-world projects. Through its active community engagement, the IIGE delivers on the urban serving mission of UW Tacoma.

Global Honors, established in 2004, is UW Tacoma's nationally recognized interdisciplinary honors program, overseeing campus honors and offering Minors in Global Engagement and Innovation and Design, microcredentials in Global Leadership, Global Citizenship, and the NextGen Civic Leader Corps (digital badge awarded upon completion). The GID Lab, established in 2018, provides design thinking workshops for campus and community, and the GID Internship Program where students may earn a microcredential that confers the Design Thinking Applied Project Digital Badge upon completion.

The Managing Director is the finance, operations, and administrative manager for the IIGE. They oversee the operations of the Global Innovation and Design (GID) Lab and will work closely with the Program Administrator of the Global Honors Program to ensure seamless operations across academic pathways.

The Managing Director is a critical staff role providing professional administrative, operational, and program management for the Institute for Innovation and Global Engagement, ensuring alignment with goals and mandates of the Associate Vice Chancellor (AVC) and the unit.

Primary duties of the Managing Director are to:

• Work under the direction of the AVC to execute the services of the Global Innovation and Design Lab, ensuring end-to-end quality client services with the highest level of confidentiality.
• Manage state, gift, and revenue budgets, producing fiscal reports and strategic guidance and ensuring alignment with AVC goals and unit mandates.
• Work with IIGE staff to ensure efficient operations across the IIGE's academic and professional programs.
• Support the IIGE Community Advisory Board and Innovation Action Network, as well as community partners and faculty and students, as needed.

DUTIES AND RESPONSIBILITIES

Community Projects and Engagement -40%

For community projects, the Managing Director will support clients by:

• Advising on the range of workshops, microcredentials and executive education, including pricing, and lab booking
• Reviewing industry and non-profit NDAs and agreements and working with appropriate UW offices to ensure compliance
• Adhering to the highest standards of professionalism and confidentiality
• Assisting with draft scopes of work and processing payments
• Overseeing and executing logistics of workshops and design sprints
• Creating reports, assessment, and analysis
• Presenting in and/or co-facilitating workshops as needed
• Producing deliverables within tight deadlines

For community engagement, the Managing Director will be responsible for:

• Overseeing and/or and actively contributing to smooth operations of all events, both internal (e.g. orientation, graduation reception) as well as external (e.g. annual global engagement conference)
• Occasionally representing the IIGE at campus and community forums
• Developing policies and procedures to support community partnerships to facilitate internships and mentorships that advance the unit's vision or mission, as directed by the AVC

Finance and Operations Administration - 35%

• Oversee and execute policies, procedures, and analyses for the IIGE's state, gift, and revenue budgets. Understand and appropriately utilize the IIGE's gift, discretionary, and revenue budgets, ensuring compliance and stewardship with the University's policies and procedures as well as guidelines from the project sponsors.
• Project IIGE unit revenue and expenses and develop budget models to guide the AVC as required.
• Understand and integrate the operational responsibilities of UW Tacoma into unit planning, policies, and procedures.
• Recruit, hire, onboard, supervise, conduct performance evaluations, and take corrective action as needed for classified and temporary staff, as well as student assistants and interns.
• Develop business processes to scale up Design Thinking microcredentials and executive education.
• Maintain GID Lab spaces, inventory, and hospitality, ensuring they have appropriate security measures in place to safeguard information, physical resources, and staff.
• Build and maintain relationships with UWT units, and the UW Office of Risk Management to ensure appropriate actions and responses to administrative matters.
• Oversee the management and maintenance of the IIGE web site and links.
• Develop and/or oversee written and electronic communication materials, including IDEATE, social media, development brochures, and other information to support public relations, academic presentations, and development activities.

Educational Program Management - 20%

• Oversee the GID Lab Internship program and serve as site supervisor to structure, direct, and provide feedback on intern work.
• Collaborate with the IIGE Program Administrator and Program Coordinator on the NextGen Civic Leader Corps Program including representing the unit in tri-campus and campus-level events and overseeing community partnerships as part of NextGen experiential learning.
• Support the AVC and unit faculty and staff in the management of educational programs and the development and execution of mission-critical requirements.

Community Advisory Board and Partners - 5%

• Coordinate logistics and hospitality for Community Advisory Board (CAB) and Innovation Action Network (IAN) meetings and community partner meetings
• Take meeting notes for CAB and IAN meetings and execute initiatives as needed under direction from the AVC.

MINIMUM REQUIREMENTS

• Bachelor's degree in global studies, communication, human centered design or related fields.
• A minimum of 4 years of experience within an academic or business unit to include increasingly responsible experience related to daily administration of all routine business operations and activities including budget management, project coordination and establishing/maintaining client relationships

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

ADDITIONAL REQUIREMENTS

• A demonstrated record of managerial success working with diverse teams and executing projects for diverse populations.
• Practical experience in the fields of human-centered design or design research, student recruitment, enrollment, retention, advising/counseling, faculty support, and community engagement.
• Demonstrated experience in change management and process improvement, to include organizational development for potential major shifts in structure.
• Proven ability to define issues, work collaboratively to strategically plan options and define solutions; implement changes within targeted time frames, use change management best practices, and respond productively to feedback.
• Familiarity with information systems, regulatory compliance and business operations, particularly in higher education.
• Strong software skills including Microsoft Office suite and Drupal and collaborative software such as Mural and Canva.
• Ability to compile and maintain thorough and accurate data and records; superior attention to detail and organizational skills.
• Excellent oral and written communication skills.
• Demonstrated ability to maintain professional relationships with a wide range of faculty, students, staff, and community partners.
• Track record of working effectively and collaboratively with the leadership of an academic center or department.

DESIRED QUALIFICATIONS:

• Master's degree or equivalent professional experience in global studies or communication or human centered design or a related field.
• Experience with programs in design thinking, human centered design, honors, and study abroad.
• Experience with web design and social media platforms, as well as software and collaborative platforms such as Canvas, Zoom, Asana, Airtable, Trello, Flipsnack, WordPress, and Mural.

Compensation, Benefits and Position Details

Pay Range Minimum:

$83,724.00 annual

Pay Range Maximum:

$88,248.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .