CDL Operations Manager

2 days ago

Charlotte, North Carolina, United States Adventure Tours Full time $40,000 - $80,000 per year


Full-time

Description

Adventure Tours is a premier transportation company committed to delivering exceptional service to our clients. We are looking for a dynamic and experienced Operations Manager to join our team in Charlotte, NC.

Job Summary: The Operations Manager will oversee the daily operations of our transportation services in the Charlotte area. The successful candidate will have a strong background in transportation logistics, hold a valid CDL with Passenger and Air Brake Endorsement, and have the ability to lead and manage charter drivers effectively. This role also requires the flexibility to drive and cover last-minute call-outs or shortages.

Key Responsibilities:

  • Supervise Charter Drivers: Oversee and manage the performance and schedules of charter drivers to ensure high-quality service.
  • Logistics Management: Plan and coordinate transportation schedules, routes, and assignments to optimize efficiency and meet customer needs.
  • Compliance: Ensure all operations comply with federal, state, and local regulations, including DOT and safety requirements.
  • Driver Training: Conduct training sessions for drivers on safety protocols, customer service, and company policies.
  • Performance Monitoring: Monitor and evaluate driver performance, providing feedback, coaching, and disciplinary action when necessary.
  • Customer Service: Handle customer inquiries and complaints, ensuring timely and satisfactory resolution.
  • Reporting: Prepare and maintain operational reports, logs, and records. Analyze data to identify areas for improvement.
  • Fleet Management: Coordinate with the Fleet Maintenance Manager to ensure all vehicles are properly maintained and meet safety standards.
  • Driving Duties: Occasionally drive to cover last-minute call-outs or shortages, ensuring seamless service continuity.
  • Collaboration: Work closely with the onsite Director of Sales and the Director of Maintenance on a daily basis to align operations with business goals and maintain service standards.

Qualifications:

  • Experience: Minimum of 2-3 years of experience in transportation logistics or a related field.
  • CDL: Valid CDL with Passenger Endorsement and Air Brake is required.
  • Leadership: Proven leadership and supervisory skills with the ability to manage a diverse team.
  • Communication: Excellent verbal and written communication skills.
  • Problem-Solving: Strong problem-solving abilities and attention to detail.
  • Customer Focus: Dedicated to providing excellent customer service.
  • Technology: Proficiency in Microsoft Office and experience with transportation management software.

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) Retirement plan, with company match
  • Opportunities for professional development

#HotJobs

  • class a local cdl driver

    4 days ago

    Charlotte, North Carolina, United States CPC Logistics Full time $49,856 - $57,696 per year

    Job Description:CPC Logistics Solutions is looking to hire Class A CDL drivers in the Charlotte, NC areaWE Offer: $24 - $28 Per HourLocal Home Daily PositionsOvertime after 40 HoursMust Be Open Any Shift And Any DaysNo Touch & Touch Freight (Pallet Jack) MUST BE OPENOn Demand Drivers NeededBenefits For Driver & Family: Voluntary Medical, Dental, Vision...

  • Class A/B CDL Dump Truck Driver

    2 weeks ago

    Charlotte, North Carolina, United States Paragon Site Solutions, LLC Full time $65,000 - $85,000 per year

    Class A/B CDL DriverParagon Site Solutions is a licensed general contractor specializing in site development in North and South Carolina. We are looking for skilled and experienced CDL Dump Truck Drivers. The successful candidate will be responsible for safely operating dump trucks to transport materials such as soil, gravel, asphalt and construction debris...

  • Equipment Operator Senior

    2 days ago

    Charlotte, North Carolina, United States CITY OF CHARLOTTE, Charlotte Full time $56,320 per year

    SUMMARYThe Street Maintenance Equipment Operator Senior operates heavy duty backhoe/front end loader and heavy equipment used in the construction and maintenance of items within the City of Charlotte.Major Duties and Responsibilities:Operates heavy equipment that could include: gradall, front-end loader, backhoe, tandem dump truck, track-hoe, paving machine,...

  • CDL A

    4 days ago

    Charlotte, North Carolina, United States Crown Freight Full time $109,200 - $130,000 per year

    OTR Class A Truck DriverLocation: Charlotte, NCApply Now: Call or text Ryan at Hit the open road with a company that keeps you rolling and paid. We're hiring experienced OTR Class A drivers who want consistent miles, reliable freight, and weekly pay they can count on. Enjoy modern trucks, 100% no-touch freight, and a dispatch team that treats you like family...

  • Operations Manager

    2 days ago

    Charlotte, North Carolina, United States BELFOR Property Restoration Full time $60,000 - $100,000 per year

    Position OverviewThe Operations Manager is responsible for overseeing the day-to-day operations of a single BELFOR office. This role involves significant independent decision-making regarding daily workflow, staffing, and office procedures. The Operations Manager holds a strong influence on hiring, firing, and employee discipline and may make substantial...

  • Operations Manager

    4 days ago

    Charlotte, North Carolina, United States Summit Hospitality Group, Ltd Full time $65,000 - $85,000 per year

    :SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTIONSUMMARY: The PM Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong...

  • Operations Manager

    2 days ago

    Charlotte, North Carolina, United States Summit Hospitality Incorporated Full time $60,000 - $80,000 per year

    SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTIONSUMMARY: The PM Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong...

  • CDL A Car Haul Truck Drivers

    3 days ago

    Charlotte, North Carolina, United States Hogan Transportation Companies Full time $100,000 - $110,000 per year

    CDL-A Car Haul Truck Drivers – Earn $1,900+ WeeklyPay & Benefits:$27.00/Hour + Time & Half pay after 40 hoursAverage Annual Pay of $100,000Top Drivers earning $110,000+ Annually$5,000 Sign-On Bonus for Experienced Drivers*Annual Wage Increases*Paid TrainingDriver Referral Program = Unlimited Earning PotentialVacation and Holiday PayMedical, Dental, Vision,...

  • Driver- CDL A

    4 days ago

    Charlotte, North Carolina, United States Core & Main Full time $60,000 - $80,000 per year

    Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure with local service, nationwide. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across...

  • CDL A Driver Part Time Charlotte to Mooresville, NC Local

    4 days ago

    Charlotte, North Carolina, United States KACK ENTERPRISE, LLC Full time $69,000 - $141,000 per year

    KACK ENTERPRISE LLC is a United States Postal Service contractor. We are a seeking a safety conscious and motivated CDL Class A driver to join the team Drivers are home daily This is a touch freight position.Tractor trailer drivers needed in Charlotte, North Carolina. Driver will earn approximately 25 hours per week. The CDL Class A candidate must have at...