Software Engineer

Job Classification:

Technology - Engineering & Cloud

Your Team & Role
As DevOps Customer Success Engineer, you will be bridging the gap between the applications teams and the enterprise DevOps platform. In this role, you will develop software solutions, implementing platform components, and implementing front-end features. In addition, you will be guiding Prudential developers to adopt the platform through collaboration, creative solutions, and technical guidance. The ideal candidate would have excellent communication skills, a problem-solving mindset, and technical proficiency.

Here is What You Can Expect on a Typical Day
* Help Architect solutions to build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; with guidance, actively code against the roadmap
* Develop high quality, well documented and efficient code adhering to all applicable Prudential standards
* Meet with development teams to understand their challenges and develop solutions
* Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact 
* Bring an understanding of relevant and emerging technologies, begin to identify opportunities to provide feedback  to the team, and embed learning and innovation in the day-to-day

* Assist with company-wide deployment and management of AI code agents
* Work on problems of diverse scope in which analysis of data requires evaluation of identifiable factors

The Skills & Expertise You Bring 
* Bachelor of Computer Science or Engineering, or experience in related fields
* Leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization  
* Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
* Excellent problem solving, communication, and collaboration skills

* Experience with the following:

• Programming Languages: Python, JavaScript, Terraform

• Software Architecture: distributed systems, microservices, concurrency, threading

• Frameworks: React, , such as Full / MEAN / MERN stack

• Data Store: NoSQL or RDBMS, Data structures

• Data Queues: SQS, Kafka, Kinesis

• AI coding: Claude code, GitHub Copilot, Cursor, Windsurf

* Familiarity with DevOps:

• Source Control: git, branching schemes, merge types, conflict resolutions

• CI/CD Orchestration Tools: GitHub Actions, Jenkins, Azure DevOps, GitLab

• Software build tools: Gradle, Maven, Docker, MSBuild, make

• Deployment Tools: Ansible, Terraform, CloudFormation

• Observability: Open Telemetry, Splunk, CloudWatch, Dynatrace, DataDog

• Environments: AWS, Azure, containers, SaaS

Preferred Qualifications
* Familiarity in UX/UI or front-end web design
* Familiarity in reporting and Business Intelligence tools
* Financial/Insurance industry knowledge is a plus, not a must

You'll Love Working Here Because You Can
Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we'll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You'll be surprised by what this rock-solid organization has in store for you.

What we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $85,100.00 to $126, Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email  

If you are experiencing a technical issue with your application or an assessment, please email to request assistance.

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