Healthcare Account Representative

Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

 Overview

For over 120 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful culinary operations and experiences. We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve.

This position will reside in: Houston, TX.

Position Benefits

• A generous 401(k) matching program and profit-sharing that is above industry standards

• Financial rewards for performance compensation structure which includes salary and bonuses

• Low-cost benefit options for you and your family's health and future

• An Automobile expense reimbursement plan 

• Cell phone reimbursement plan

Healthcare  Account Representative

We invite you to join our sales team where you'll experience a world where servant leadership and cutting-edge tools and training come together to support your career growth and financial objectives. 

As an Healthcare Account Representative, you'll be responsible for providing customer support for regional and national chain managed healthcare accounts at the unit level by owning customer focused projects that deliver value to improve customer's operations, account penetration, and protect business.  Key customer contact for day-to-day actions requested by customer and as part of implementing business plan action plans

Pursuing New Customers

• Researching industry and market trends impacting customers within your territory

• Identifying and researching prospective customers within your territory

• In collaboration with Healthcare Sales Manager and marketing segment support, implements business solutions based on analysis of trend data that provide value to leverage new business opportunities.

Deepen and Strengthen Existing Customer Relationships

• Visiting all customers within the assigned territory

• Coordinates and executes presentation materials with Healthcare Sales Manager for business reviews. Analyze all data to ensure consistency with contract.  Participates in business reviews and strategic planning sessions to ensure successful implementation of action plans.

• Provides guidance and training "for the units (location level)" in the use of operational and financial tools and solutions, including recipe development, portioning, plate presentation, kitchen layout, menu layout and design, development of training programs, and HAACP training (acts as a project coordinator).

Sales Territory Management

• Balancing new customer acquisition and deepening and strengthening existing customer relationships

• Coordinating visits to prospective customers and existing customers

Sales Training - Getting you Ready

Gordon Food Service's goal during your first 90 days is to set you up for success This includes engaging you in various training offerings, including e-learning, classroom sessions, video roleplays, job shadowing, and peer sales representative mentorship.  Throughout your first 90 days, you will learn:

• How to use Gordon Food Service systems, processes, and tools to manage customer relationships

• About the products available to Gordon Food Service customers

• The sales process for Healthcare Account Rep's primarily maintain existing business through penetration and protection

• How to establish your relationships in the vast network of resources available to you, a Gordon Food Service sales representative

• Best practices on developing relationships with current customers

• Strategies on how to effectively manage your territory

Position Requirements

• High School Diploma/GED is required 

• Bachelor's degree and/or culinary certificate preferred

• Registered Dietitian accreditation preferred

• 3 to 5 years of prior sales, business, or food service experience

• 1 to 3 years of Healthcare Industry experience preferred

• Maintaining a valid state driver's license and a safe driving record

• Ability to obtain your food safety certification

Gordon Food Service encourages veterans and active military members to apply 

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.  If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words "Accommodation Request" in your subject line. 

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.