Program Manager

Want to Make a Difference? Join Our Team

We are seeking an experienced, dedicated Program Manager I

Overview: Working in a team environment, the Program Manager I will ensure the provision of quality programming and oversight of program staff, with an emphasis on achieving goals with measurable results.

Status: Full Time, OT Exempt, Benefits Eligible Reports to: Director of Programs

Supervises: Intake and Service Coordinator, Health Educator, Smart Meals Chef, Smart Meals Assistant Chef, Housing Navigator, Peer Navigator III

Qualifications:

1. Bachelor's degree, in a health or human services field. Master's preferred Equivalent experience may be substituted for a degree.

2. Minimum of 2 - 4 years of State/Federal grant-funded program management, staff supervision, and grant delivery/reporting experience in a not-for-profit setting. Training in Trauma-Informed service delivery, harm reduction, and housing-first models is a plus.

3. Experience utilizing, analyzing, and maintaining data integrity to guide program success and to meet and exceed funder and agency goals.

4. Experience in providing strength-based, client-centered, proactive care coordination.

5. Proficiency in Microsoft Office and Outlook. Familiarity with client services databases such as HMIS and AIRS is a plus.

6. Experience with developing SMART goals for program areas.

7. Availability to work a flexible schedule with some evenings or weekends.

8. Valid, unrestricted driver's license and independent means of transportation.

Skills:

1. Professional interpersonal, verbal, and written communication skills and ability to interact with a wide range of personalities.

2. Ability to work in and grow our agency culture in a diverse and multicultural setting, providing trauma-informed and harm-reduction services to persons of diverse backgrounds.

3. Excellent time management and organizational skills with the ability to manage multiple tasks and priorities.

Responsibilities:

1. Supervises and coordinates intake and assessments, health education, meal operations, and case management services.

2. Ensure the grant contract work plans and deliverables are met.

3. Hire, supervise, train, and provide professional development and evaluation of staff.

4. Administer budgets and oversee data, assessments/service plans, and progress note quality.

5. Review referrals and monitor for closure.

6. Ensures compliance with Article 27F HIV Confidentiality Law and HIPPA confidentiality for client records staff interactions.

7. Utilizes internal agency's electric health record system (AWARDS) and AIRS to assist in maintaining records of member-level data and service encounters and adhere to grant requirements for programs and grants.

8. Prepares required narrative and data reporting for program activities and outcomes, monitoring deliverables to ensure compliance with funder expectations.

9. Responsible for developing linkages with community and referral partners, tracking referrals, and completing tasks to support program services, as assigned.

10. Assists the Director of Programs with the development, modification, and review of budgets and work plans.

11. Schedules member programming and activities for the Albany Damien Center.

12. Actively participates in CQI (Continuous Quality Improvement) using data to create/monitor process and outcome improvements using the PDSA cycle and SMART goal setting as set out in the agency Quality Management Plan.

13. Develops and annually reviews/updates program-related policies and procedures.

14. Provides oversight, training, and coordination of volunteers and interns for program areas.

15. Fully support and grow the Damien Center Pharmacy Program and work to help members reduce barriers to help each person achieve durable HIV Viral Load Suppression.

16. Supports and participates in a culture of philanthropy by recognizing that fundraising efforts—including donor relations and organizational agency communication— include all staff and is essential to carry out the work and mission of the organization. Assist in development efforts as requested.

17. Engages in self-care to promote physical, emotional, and spiritual well-being.

18. Attends full staff meetings and meets/exceeds the required 24 hours of annual training

19. Other duties and special projects as assigned.

The Albany Damien Center's mission is to enhance the lives of people with HIV, mental health, and homelessness in a safe, inclusive environment. Our vision is a more equitable community, where people achieve their desired potential.

The Albany Damien Center is committed to building a culturally diverse staff and strongly encourages applications from minority candidates, women, persons from our LGBTQ+ community, persons living with HIV/AIDS, and persons who were formerly homeless.

To Apply: Please send 1) a cover letter, 2) a resume, and 3) a list of 2-3 professional reference contacts by e‐mail to . Applications will be accepted via e‐mail and are encouraged to have all attachments.

Job Type: Full-time

Pay: $65, $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person