Sr. Director, AI

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Reporting directly to Docusign's Chief Information Security Officer, the Senior Director, AI & Data Security is a strategic and product-focused leader responsible for designing and executing comprehensive, enterprise-wide strategies for AI and data security. The Senior Director will lead the AI & Data Security team within the Security organization and work closely with cross-functional business leaders to integrate security best practices into all business functions. In this role, you will lead initiatives that secure AI development pipelines, enable safe adoption of AI tools, and mitigate risks from adversarial or malicious use of AI. You will also oversee data security programs focused on protecting company and customer data, ensuring proper governance and enabling secure access. Partnering with Engineering, Product, Security, Legal, IT, and Compliance teams, you will define and deliver programs that safeguard AI models, data, and AI-enabled platforms, bridging program delivery, risk management, and emerging AI and data security practices.

This position is a people manager role reporting to the Group Vice President, Chief Information Security Officer.

Responsibility

• Develop and execute the organization's AI and data security strategies, aligning with overall business objectives, digital transformation initiatives, and product and enterprise security requirements

• Build a high-performing, product-driven team focused on measurable outcomes and continuous improvement

• Lead and mentor the security engineers within the AI and data security team

• Define, deliver, and continuously evolve AI and data security best practices

• Collaborate with AI/ML teams to implement secure model development practices, including secure training pipelines, data governance, and model monitoring

• Operationalize governance and guardrails for AI tool adoption, ensuring safe and compliant use across the organization

• Drive data security programs, ensuring security best practices, resilience, and regulatory compliance in how data is collected, stored, processed, and leveraged

• Partner with Product, Engineering, and Security leaders to embed secure-by-design principles into AI systems, data platforms, and product workflows

• Translate technical risk into business impact, providing clear updates, trade-off discussions, and recommendations to executives

• Ensure products meet internal security standards, industry frameworks, and regulatory requirements

• Define measurable success criteria and report outcomes to leadership

• Collaborate with customer-facing security teams to support security assurance activities where required

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years in AI and data security or related security disciplines, with 8+ years in leadership roles

• Bachelor's degree in computer science, data science, artificial intelligence, machine learning, cybersecurity, risk management, or a related technical field

• Experience designing and leading AI and data security programs

• Experience with product security, including secure development lifecycle and CI/CD best practices, AI/ML risks, secure coding practices, and software supply chain risk mitigation

• Experience with enterprise security, including risk mitigation and governance of AI/ML when developed or used for business objectives and AI and data security best practices for CRM, ERP, HRM, and other business workflows

• Experience with threats presented through the malicious use of AI or ML and substantive experience working with threat intelligence, CSIRT, PSIRT, Product, and Engineering teams to combat such risks

• Experience in data governance and security, including implementation of data governance and security frameworks, business initiatives to leverage data, and data security best practices such as identity and access management, attack surface management, and data loss prevention

• Experience defining security KPIs, metrics pipelines, and executive reporting frameworks

Preferred

• Master's degree or higher

• Excellent stakeholder management and communication skills across technical and business audiences

• Strong cross-functional collaboration and stakeholder management skills, especially with Product, Engineering, Data, Privacy, and executive teams

• Excellent collaboration and communication management skills across technical and non-technical audiences

• Certifications: CAIP, CISM, CRISC, CISSP, CCSP, or equivalent

• Familiarity with attack surface monitoring, supply chain security, and continuous control validation

• Experience driving automation strategies, predictive analytics, and data-driven insights

• Knowledge of frameworks such as NIST CSF, NIST AI RMF, ISO 27001, ISO 42001, FAIR, SOC 2, and FedRAMP

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Illinois, Colorado, Massachusetts and Minnesota: $218, $308,200.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $218, $329,525.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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