Salesforce FSL Business Analyst
2 days ago
Must Have Technical/Functional Skills
Field Service certification preferred and working knowledge in mandatory
Enhanced Scheduling and Optimization (ES&O) experience needed
sales, service certifications required
Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution
working knowledge in data migration and integration
Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
Roles & Responsibilities
Execute quick POC
Write user stories aligning to product capabilities of Field Service (FSL)
Hands on work on the existing salesforce implementation
Lead defining and practical business solutions based on technology implementing; experience leading executive discovery sessions
Understand requirements (functional and technical) needed to address client needs
Perform routine administration functions for
Create documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce projects
Actively co-ordinate and participate in SIT and UAT
Co-ordinate with business and IT stakeholders
Onsite-offshore co-ordination
Report regular progress on projects
Testing and training strategies
Generic Managerial Skills:
- Excellent communication skill required to communicate with executive stakeholders and be on workshops with IT and business
Salary Range: $100,000-$135,000 a year
LI-DM1Location
Dallas, TX
Job Function
TECHNOLOGY
Role
Business Analyst
Job Id
373918
Desired Skills
Salesforce(SFDC)
Salary Range
$100,000-$135,000 a year
Desired Candidate Profile
Qualifications : BACHELOR OF COMPUTER SCIENCE
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