Administrative Fellow

GENERAL SUMMARY:

The Administrative Fellowship Program at Tufts Medical Center provides opportunities to advanced degree graduates to accelerate their careers in healthcare operations management through experiential learning and rotations through key business functions of the Medical Center. In keeping with our academic mission, we aim to recruit and develop top talent into our learning community and to help these emerging leaders to reach their goals. Fellows will have access to individual mentorship, executive shadowing, and leadership development resources. Fellows will be asked to lead essential projects involving process improvement, data analysis, modeling and change management.

To learn more about our mission, culture, and commitment to diversity and inclusion, please visit:

CURRICULUM:

The 13-month program at Tufts MC (July 1 –July 31) allows fellows to experience a variety of business functions across the organization both clinical and operational.

• Department of Medicine: Primary Care, Population Health, Ambulatory Operations

• Specialty Care: Quality of Care, Regulatory, Inpatient

• Network Development Strategy and Business Planning

• Fiscal Stewardship: Budgeting, Financial Management, Revenue Cycle Marketing

• Process Improvement: Tufts Medical Center Quality Academy

ORGANIZATIONAL RELATIONSHIPS:

• Reports to the Chief of Staff

JOB KNOWLEDGE AND SKILLS:

• Expert verbal and written communication and presentation skills

• Strongly self-motivated and good interpersonal skills to interact effectively with staff, patients, physicians, vendors and other departments within the medical center

• Must be exceptionally organized to manage multiple priorities and diverse activities, to prioritize and meet deadlines

• Ability to anticipate objections and plan appropriate responses; ability to perform and lead effectively in stressful situations and to solve problems as they occur

• Capable of program development, implementation and evaluation

• Capable of long range program planning that involves complex decision making tasks

• Dedicated team player with the willingness and desire to learn and grow within the organization

• Proficient with standard software used in healthcare office setting (i.e. MS Word, Excel, web browser, etc.)

EDUCATION:

• Completion of a graduate degree in Business Administration, Hospital Administration, Healthcare Administration, Public Health

EXPERIENCE:

• Prior relevant work experience is preferred, but not required

WORKING CONDITIONS/PHYSICAL DEMANDS:

• The employee typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of an office.

• Employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.

• Minimal exposure to hazardous waste, blood born pathogens and bodily fluids

• Frequent contact with physicians, house staff, and emergency room and unit staff.

HOW TO APPLY

The Tufts Medical Center Administrative Fellowship program is highly competitive, with limited openings each year. Applications open June 10, 2020. Application deadline: October 1, 2020.

Tufts Medical Center is a proud member of the National Council of Administrative Fellowships (NCAF), an organization that coordinates various administrative fellowship programs across the country. NCAF provides a centralized application process through the National Administrative Fellowship Centralized Application Service (NAFCAS). Individuals may apply here: NAFCAS

APPLICATION REQUIREMENTS

• Completion of a graduate degree in Business Administration, Hospital Administration, Healthcare Administration, Public Health

• Prior relevant work experience is preferred, but not required

• Resume or CV

• Written Statement of Interest (500-word maximum)

• Official Graduate School Transcript

• Three (3) Letters of Recommendation

• Additional requirements included in the NAFCAS application. Apply only at NAFCAS. (NEED TO UPDATE LINK) Applications via email or direct mail will not be accepted.

COMMITMENT TO DIVERSITY

One of the best things about Tufts Medical Center is our diverse workforce. Many valued and accomplished colleagues of diverse origins, faiths, genders and orientations contribute to the nationally recognized care we provide to our patients. Each of these individuals brings their unique experiences, perspectives and talents to our organization.

A multicultural workforce is extremely beneficial to the healing of our patients and their families, to the development of new therapies, technologies and medical practices, to the enrichment of our professional and personal lives, and to our nation's success.

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Tufts Medical Center, consistent with federal and state law, to provide equal opportunity to all applicants for employment and all employees with respect to the administration of personnel policies and practices, including recruitment, hiring, training, promotion, transfer, compensation, benefits, disciplinary action, layoff, termination and other terms and conditions of employment, without regard to an individual's actual or perceived race, color, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, national origin, age, disability, veteran status, marital status, genetic traits and any other classification protected by law; and ensure that all employment decisions are based on valid job requirements.

AMERICANS WITH DISABLILIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.