IT Product Owner

2 days ago


Dallas, Texas, United States Forward Air Corporation Full time $90,000 - $120,000 per year

Job Description
Position: IT Product Owner - Intermodal Systems
Job Description
Forward Air is seeking an IT Product Owner - Intermodal Systems to work in the IT department on an Agile Scrum Team. This position will be responsible for a value stream and its development initiatives by identifying user needs, communicating strategic objectives, managing releases, and overall vision. The IT Product Owner - Intermodal Systems should have strong analytical skills with ability to translate visions into user stories; excellent verbal/written communicate skills covering technical and functional subjects; and strong desire to organize and drive projects across the finish line. Candidates with experience in the transportation industry are preferred.

Core Responsibilities & Duties

  • Serve as the IT liaison for the Intermodal business unit at Forward Air.
  • Oversee all intermodal systems and databases.
  • Create and manage EDI (Electronic Data Interchange) mappings with Customers (204, 214, 210, 990, 997).
  • Oversee the innovation and end-to-end launch of products.
  • Collaborate with business partners and customers to co-develop roadmaps.
  • Drive products from concept to launch in a fast-paced environment.
  • Work with cross-functional teams to turn data insights into actionable products.
  • Continuously refine business needs, priorities, and opportunities in an Agile setting.
  • Manage product roadmaps and sprint backlogs using Jira and ServiceNow.
  • Document and maintain Agile Board in accordance with good Agile principles
  • Define user experiences and translate features into product requirements.
  • Lead the product design process.
  • Execute go-to-market plans.
  • Track product performance post-launch.
  • Utilize ServiceNow for IT service management and process automation.
  • Other duties as assigned

Qualifications

  • A bachelor's degree in business, technology, engineering or equivalent experience
  • Prefer professional certificate in Agile development (Scrum, Kanban, LEAN)
  • Prefer 2 years of experience leading project teams using Agile methodology
  • 4-5 years of experience in business analysis, solutions development, creating business requirements and delivering business capabilities

Skills

  • Ideal candidate will possess a "can do" attitude with a "will do" work ethic
  • Must be a self-starter that does not require constant direction
  • Strong team player that thrives in a fast-paced environment
  • Excellent communication and problem-solving skills with ability to communicate effectively across all levels of operations/users
  • Ability to drive/display ownership/proactive behavior
  • Efficiently handle multiple IT projects simultaneously
  • Strong computer skills with working knowledge of MS Office products (Excel, Word, PowerPoint), MS Visio or other graphical flow chart programs

Forward Air is an Equal Opportunity employer.


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