General Manager

2 days ago

Nashville, Tennessee, United States Raya Workforce Full time $60,000 - $100,000 per year

Job Title: General Manager

Location: Nashville, TN

Employment Type: Full-Time | Onsite

The General Manager is ultimately the caretaker of our guests, property, service, and staff. This position uses all available experience and information to empower the team and maximize operations. The General Manager will lead and motivate the staff to achieve higher levels of hospitality and sales. Expectations are set for the level of hospitality and knowledge of the team, which will flourish with proper guidance and support.

The General Manager will work in close partnership with ownership and the broader leadership team to oversee budgets, labor, and other sales and service-related metrics.

The General Manager is also responsible for maintaining the overall tone, atmosphere, and service standards of the establishment.

Essential Duties and Responsibilities Administrative

  • Oversee ordering of building goods and supplies
  • Oversee all aspects of labor management and payroll
  • Oversee compliance components of the employee health care plan

Building & Maintenance

  • Coordinate and initiate general maintenance calls
  • Maintain and oversee restaurant and rooms standards
  • Manage equipment manuals, service schedules, and warranties, as well as refunds and returns

Financials

  • Identify opportunities to maximize performance and profitability
  • Manage to the annual P&L budget, with monthly and quarterly reviews
  • Monitor financial results on a daily, weekly, monthly, and quarterly basis
  • Work with the accounting team to ensure the P&L accurately reflects the business

Operational Oversight & Support

  • Assist in management of menu editing and printing
  • Oversee all reservation platforms
  • Oversee POS systems
  • Oversee PayPal and web store; manage and process all orders
  • Oversee repair, replacement, and/or return of compromised equipment and products
  • Perform other job duties as needed
  • Must be able to lift 40 lbs and stand for extended periods of time

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