Project Coordinator

4 days ago

Atlanta, Georgia, United States KTek Resourcing Full time $60,000 - $80,000 per year

Project Coordinator

Location: Atlanta, GA (Onsite)

Contract: 6-12+ months

Client: HCL America, Rate: $36-37/hr Max on W2

Visa: USC, GC, GC EAD and H4EAD

**Update LinkedIn ID Required

Requirement:

  • Minimum of 6-7 years of experience in project management, with at least 3 years in a leadership role.
  • Certifications: ITIL certification is mandatory, PMP or equivalent certification is preferred
  • Excellent leadership, communication, and organizational skills. Proficiency in project management software and tools.
  • Extensive experience with ServiceNow or comparable Service Management Suites
  • Advanced Excel Skills, work experience in Word, PowerPoint, MS-Visio, and Copilot
  • Able to translate complex issues in an understandable, organized way
  • Ability to work collaboratively with cross-functional teams
  • Positive attitude with excellent verbal and written communication skills

ITIL & ITSM Expertise:

  • Strong experience with the ITIL framework, processes, and techniques, including Incident, Change, Problem Management, Continual Service Improvement, and Service Operations. Proficient in leveraging the full suite of ITSM modules/tools and using data-driven insights to monitor performance and outcomes. Familiarity with Agile/Scrum methodologies is a plus.

Project Management Skills:

Define project scope, manage stakeholder expectations, gather requirements, develop detailed plans, and document project tasks.
Servicenow Platform:

  • Extensive experience with ServiceNow or comparable Service Management Suites (e.g., Remedy). Proficient in key ServiceNow modules, including Project & Demand Management, Reporting/Dashboards, Incident, Change, and Service Request Management. Familiarity with integrating the ServiceNow platform through API's is an asset.

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