ESCI Product Manager

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The Environmental and Supply Chain Innovation team is looking to bring on a Product manager for at least a year to help with the modernization of an internal application that is used to collect environmental, labor and human rights data globally that the company needs and uses for regulator and compliance efforts. This product has been around for about 10+ years and is an external facing application that needs to be upgraded. This role will work to help define product plans around new features, enhancements and get the platform ready to be scaled as new groups within the organization want to come on board and use the application.

• User Research & Understanding: Plan, conduct, and analyze user interviews to understand user needs, pain points, and workflows. Translate user research findings into product requirements.

• Requirements Documentation:

• Review and analyze existing software documentation to understand current functionality and identify areas for improvement.

• Create detailed product requirements, user stories, and acceptance criteria.

• Maintain and update documentation as needed.

• Product strategy alignment:

• Exercise judgement to identify solutions that address many pain points with a simple approach that is aligned with overall product strategy.

• User Communication:

• Gather, analyze, and catalog user feedback from various channels (e.g., surveys, support tickets, user groups).

• Work with product owner to prioritize feedback
• Effectively communicate new feature plans, updates, and releases to users and stakeholders.

• Socialize new features and gather feedback through demos, presentations, and other channels.

• User Training & Enablement: Develop and deliver user training materials (e.g., documentation, videos, webinars).

• Create comprehensive training documentation, including user guides, FAQs, and tutorials.

Desired Experience:
Proven experience working on software with many different stakeholders, large scale applications with multiple modules, at least 5+ years industry experience doing Product Management or Product Ownership (not project management)

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
What We Offer

• Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting .Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.

LOCATION salary range
Austin, TX $75,000 — $90,000 USD

Benefits
What We Offer

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here)

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company's then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.
Salary Range$75,000—$90,000 USD

About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry's best and most diverse digital talent—to help the world's trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists , ranks among Cannes Lions' Top 10 Creative Companies and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year , won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.