Restaurant Operations Manager

4 days ago

Charlotte, North Carolina, United States Current Hospitality Full time $62,500 - $70,000 per year

Restaurant Operations Manager / General Manager – Build Systems, Drive Accountability, Lead Growth

Charlotte, NC | Full-Time

We're a growing Charlotte-based hospitality group seeking a driven leader to create structure, develop people, and bring consistency to daily operations. If you thrive on building systems and holding teams accountable, this is your opportunity to make a lasting impact.

-About the Role

We're a locally owned, growing hospitality group seeking an experienced Operations Manager / General Manager to help us elevate systems, strengthen accountability, and lead with purpose. This is a hands-on leadership role for someone who thrives on creating structure, developing people, and driving consistency through culture.

-What You'll Do

Develop and refine systems that bring clarity, accountability, and operational excellence.

Build strong teams through coaching, training, and daily follow-up.

Lead by example — present, engaged, and committed to guest and team experience.

Drive financial performance by monitoring labor, COGS, and controllables.

Maintain standards for cleanliness, safety, and execution across all departments.

Partner with ownership to streamline communication, strengthen leadership, and ensure consistent performance.

-What We're Looking For

3–5 years of management experience in a full-service or high-volume concept.

Proven ability to create and sustain accountability systems for staff and managers.

Strong understanding of restaurant operations, financials, and guest service.

Familiarity with tools like Toast, 7shifts, XtraChef, and QuickBooks is a plus.

A hands-on leader who builds structure and motivates through consistency, not chaos.

-What We Offer

Salary: $62,500–$70,000 per year (commensurate with experience).

Bonus: Performance-based bonus opportunities tied to key metrics and results.

Benefits: Paid time off, dining discounts, leadership development opportunities, and advancement potential within a growing hospitality group.

Schedule: Full-time, flexible schedule with a mix of daytime and evening availability required.

Location: Charlotte, NC (Plaza Midwood / Central area).

-Why This Role Matters

This is an opportunity to help create the structure that fuels growth. You'll play a key role in shaping how we operate — not just for today, but for years to come. If you're motivated by clear systems, strong accountability, and developing people to their potential, we'd love to meet you.

-Job Details

Job Type: Full-time

Pay: $62,500–$70,000 per year + bonuses

Experience: Restaurant management: 3 years (Required)

License/Certification: ServSafe (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $62, $70,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Work Location: In person

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