Global Trade Operations Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description
We are seeking a dynamic and experienced Global Trade Operations Manager to manage a high-performing team within the trade operations division. This role requires strong leadership, deep knowledge of trade finance instruments (LC, ISBP, UCP), and hands-on experience with Trade360. The ideal candidate will drive operational excellence, lead transformation initiatives, and mentor team members to support organizational growth and digitalization.

Key responsibilities include
:

• Lead and manage a team of 7–10professionals, including Team Leads, Subject Matter Experts (SMEs), and Client Champions.
• Oversee daily operations including transaction processing, SLA management, and workflow optimization.
• Ensure timely and accurate execution of trade transactions under LC, ISBP, and UCP guidelines.
• Drive automation and digitalization initiatives, working closely with internal teams to streamline processes using Trade360.
• Conduct performance reviews, provide coaching and development plans, and foster a culture of continuous improvement.
• Collaborate with cross-functional teams to manage change management and transformation projects.
• Lead client interactions, resolve escalations, and ensure high service delivery standards.
• Support payment reconciliation, document review, and logic validation for trade transactions.
• Champion process improvement, identifying gaps and implementing solutions to enhance operational efficiency.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically eight or more years of relevant experience

Preferred Skills/Experience

• 8+ years of experience in trade operations, transaction experience within capital markets or supply chain environments or related financial services roles.
• Proven leadership experience managing teams and conducting performance reviews.
• Strong understanding of LCs (Letters of Credit) and trade documentation standards (ISBP, UCP).
• Hands-on experience with Trade360 platform and trade processing workflows.
• Demonstrated ability to manage SLAs, prioritize tasks under time constraints, and lead operational teams.
• Experience in automation, digital transformation, and process optimization.
• Strong communication skills with ability to translate technical concepts for non-technical stakeholders.
• Good organizational, managerial and project management skills
• Well-developed customer relations skills
• Excellent interpersonal and verbal and written communication skills
• Excellent supervisory and management skills
• Ability to manage multiple tasks

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111, $131,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.