Senior Change Management Consultant

ABOUT US

Experient is an Atlanta and Charlotte-based strategy, business + IT consultancy that offers flexible and innovative solutions. We build world-class solutions by focusing on the right blend of customer empathy and practical, measurable business results. We partner with Fortune 500 companies to deliver meaningful business value through ambitious programs.

We are seeking a Senior Change Management Consultant to join our experienced Management Consulting team where you can fully utilize your skills and expertise to play a critical role in guiding organizations through complex transformations, ensuring that changes to business processes, systems, and technology are implemented smoothly and successfully. This role focuses on managing the human side of change, helping stakeholders adapt and embrace new ways of working. You will learn and fully understand our clients' business, evaluate the issues and develop solutions to become the clients' key advisor.

What You'll Do

• Develop and implement comprehensive change management strategies tailored to clients' needs to manage the organizational change effectively, on time, and on budget. This plan should address stakeholder engagement, communication, training, and resistance management.
• Collaborate across business functions to conduct a detailed analysis identifying key stakeholders and a change impact analysis.
• Develop and execute a tailored communication plan designed to inform, engage, and align all stakeholders with the change initiative to prepare and adopt, including messaging, timing, and channels.
• Develop and deliver training to prepare employees with the knowledge and skills required to adopt the change.
• Manage change readiness activities, key change adoption metrics, and adjust strategies as needed to ensure the organization is progressing smoothly through the transformation.
• Coach leadership on change management methodologies and best practices
• Drive additional opportunities at client through exceptional delivery work and relationship-building

What You'll Bring

• 4+ years' experience in change management, organizational development, or related field. Management consulting, professional services, and/or Big 4 consulting experience required

• Ability to work independently

• Executive presence and ability to partner with leadership and management teams, providing coaching as needed
• Proven track record of managing large-scale organizational change efforts, particularly in complex or matrixed environments
• Strong written and verbal communications skills

• Strong emotional intelligence and the ability to navigate complex organizational dynamics

• Ability to create the strategy and execution for all employees from individual contributors to leaders with the ability to adjust style, tone, and communication delivery for the audience

• Prosci certification preferred (or other change management certifications and frameworks such as ADKAR, Kotter's 8-Step Change Model)
• Ability to analyze complex issues and distill concepts to clients
• Fully understand client business and become the key trusted adviser
• Support leadership in their roles as change champions
• Experience in delicately identifying risks and collaborating with the client to drive action to mitigate and resolve issues
• A bachelor's degree from an accredited college/university. A master's degree and/or applicable professional certifications are bonuses

Location: Charlotte, NC based position. No relocation budget available.

At Experient Group, we value community, collaboration and people who are willing to roll up their sleeves to get the job done. While functional and technical skills are critical, we place a priority on hiring people who match our values. Our philosophy is simple: we attract and hire talented people, then provide them with a supportive community, career opportunities and guidance from our experienced leadership so they can thrive. In short, we strive to serve our people better than anyone else.

Experient Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.

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