JIRA Subject Matter Expert

2 weeks ago

Charlotte, North Carolina, United States TECH SOFT Full time $100,000 - $120,000 per year

Benefits:

  • Free Employee Medical Insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Help or transport service
  • Paid time off
  • Vision insurance

We are looking for an experienced functional JIRA Subject Matter Expert for one of our federal projects. The candidate must have active Secret or higher security Clearance.

An ideal candidate should have enough skills to customize Jira workflows, build dashboards, optimize Jira boards and design reports to provide end-users and leadership with meaningful operational/performance metrics and status reports using Atlassian JIRA tools. Additionally, he should be able to prepare user training to ensure all team members understand how effectively and efficiently utilize JIRA for managing epics , stories and tasks.

Responsibilities

  • Serve as internal SME on the JIRA tool including JIRA, Advanced Roadmap, Agile Hive, SAFe, etc.
  • Familiarity with Jira Align and confluence
  • Design and develop appropriate Portfolio, Epic, Tasks, Sub-tasks, Stories etc. as per requirement for a large enterprise-level implementation
  • Create and maintain detailed technical and user-facing documentation for internal reports and building dashboards
  • Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira
  • Advise/propose custom workflows, fields, permission schemes, post functions, etc.
  • Consult on ways to optimize and improve Jira boards and process workflows and identify where functionality can or cannot meet user requests.

Qualifications

  • Minimum of 3 years of experience with agile software development techniques methodologies and best practices
  • Strong communication/presentation skills to effectively interact with team members, scrum masters and leadership
  • Experience building, managing and enforcing standards
  • Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time
  • Experience in an Agile/Scrum organization
  • An ability to thrive in highly flexible environments

Work Location: Fort Bragg, North Carolina

Clearance : Active Secret or higher clearance required for this position

Flexible work from home options available.

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