Billing Operations Specialist

2 days ago


Remote, Oregon, United States Medical Solutions Full time $52,000 - $104,000 per year

Overview:

The Billing Operations Specialist will work in conjunction with the Billing Specialist team to manage invoice review/reconciliation and dispute resolution. The Billing Operations Specialist will be a point of contact for escalations and will act as a liaison with internal and external customers.

Responsibilities:

  • Assist as needed with weekly review of invoice proposals and invoice exceptions/disputes based upon individual client contract specifications.
  • Will serve as a point of escalation for billing issues, disputes, and client/affiliate/vendor communication.
  • Regular communication with Sales Teams regarding escalation of billing issues and client/affiliate/vendor concerns.
  • Work closely with Credit and Collections Team regarding escalations and potential credit concerns.
  • Monitor and work unapplied balances and serve as an escalation point for the Cash Application Team.
  • Support training and enablement of new hires and serve as a subject matter expert when needed.
  • Provide excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
  • Act as a resource or subject matter expert for our internal/external collaborators.
  • Other duties/projects as assigned.

Qualifications:

  • Minimum 1 year of Accounts Receivable and/or Billing experience required.
  • Proficient in Microsoft Office Suite including Word, Excel, and Outlook.
  • Excellent organizational skills with the ability to prioritize effectively.
  • Solid critical thinking skills.
  • Ability to make independent decisions using exceptional judgement.
  • Effective listening skills.
  • Motivated with excellent customer service, interpersonal, and verbal/written communication skills.

Pay Range: USD $ USD $26.44 /Hr. Message for benefits and other job details:

Click the blue job title linked below for benefits and other job details.


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