Analyst, HR Technology

Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU'LL MAKE AN IMPACT:
The Analyst, HR Technology & Compliance plays a key role in optimizing Carter's workforce operations by ensuring the integrity of Time & Labor Management systems, maintaining accurate and compliant employee data within Workday. This position supports strategic decision-making through data accuracy, risk mitigation, and process efficiency.

This role reports to the Senior Manager, HR Technology & Compliance and is based in our Buckhead office (4 days a week on-site).

70%: Time & Labor Management 

• Gather system requirements, research and recommend solutions, document procedures, coordinate approvals/signoffs to support effective implementations or configuration changes.
• Analyze and resolve system issues and support tickets; develop and execute test cases for release cycles, complete system testing, and create and deliver training materials. Participate in release-related training as needed.
• Clearly communicate system issues, resolutions, and updates to internal stakeholders at all levels and coordinate with external vendors as appropriate.
• Configure system settings to ensure compliance with federal, state, provincial, and local labor laws, while aligning with Carter's internal policies and procedures.
• Monitor and validate all system integrations between HR and Time & Labor platforms; investigate and resolve data integrity discrepancies.

15%: Time & Labor Compliance

• Create and conduct regular system audits and data review to proactively validate and resolve employe setup issues. Ensure templates are configured and maintained accurately following state, federal, provincial and company guidelines and employees are assigned to the correct templates.  
• Create new audit requirements based on trends, business needs, and risk indicators.
• Monitor evolving minor employment laws and regulatory requirements; proactively communicate updates to HR Business Partners and support related audit activities as needed. Ensure state-specific systems are updated appropriately.
• Provide support for Workday data integrity by processing data corrections and managing inquiries through the Workday support queue and shared mailbox.

15%: Information and Data Management

• Assist with on-going Workday hyper-care support and HR Admin role duties.
• Decide what information is distributed internally and externally and to whom the information is relevant (i.e. governmental agencies).

WE'D LOVE TO HEAR FROM YOU IF:

• Problem-solving skills: Adept at analyzing and resolving complex challenges through critical thinking.
• Communication skills: Excellent in verbal and written expression.
• Microsoft Excel savvy: Demonstrate a high level of proficiency using Microsoft Excel to analyze large data sets.

Preferred skills and experience:

• Time & Labor System Configuration: Proficient in configuring Time & Labor Management systems.
• HR Experience: 2+ years of HR experience, preferably in a high-volume environment.
• Effective Task Management: Proven capability to prioritize workload, deliver timely follow-up, and resolution.
• Cross-Functional Collaboration and Customer Excellence: Good interpersonal skills, demonstrating the ability to collaborate across functions and provide exceptional customer service.

MAKE A CAREER AT CARTER'S: 

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. 

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.