Assistant Restaurant General Manager

4 days ago

Dallas, Texas, United States The Joule Full time $55,000 - $65,000 per year

The Assistant Restaurant General Manager is driven and passionate about delivering the highest quality Food & Beverage experience, as well as providing the best service to guests. While responsible for elevating the outlet general standards, coaching and mentoring the teams, the AGM is a key role at Sassetta.

Responsibilities:

  • Interview, select, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with company core values.
  • Lead, motivate and create a fun, collaborative, harassment free work environment.
  • Implement detailed and ongoing training programs, establishing goals for team members, holding each accountable for the outlets success.
  • Ensure that food quality is consistent, appealing, and prepared to guest specifications.
  • Interact with guests to obtain feedback on quality of service and food in outlet.
  • Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
  • Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
  • Promote higher Guest Satisfaction Survey results and exceed company based bench line criteria by uncovering and resolving inconsistencies in FOH serving practices.
  • Exceed Marriott Brand Standard Guidelines each year for Food & Beverage Department.
  • Pass Annual Experiential Audit as conducted by Marriott.
  • Receive/review deliveries.
  • Document inventory forecast usage and monitor supply.
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Participate in restaurant marketing efforts , create menu ideas, survey competition report food trends, and assist in preparation of specials.
  • Process, review, and audit FOH payroll.
  • Input and reconcile FOH tips daily.
  • Manage employee schedules and punch clocks to eliminate unnecessary labor overages.
  • Reconcile daily audit materials. (i.e. timesheet authorizations, perpetual inventories, void transaction reports, cash drops, and guest ledger entries).
  • Collaborate between operating departments to ensure that all areas of the hotel are advised of actions, programs and initiatives happening in the Food & Beverage Outlets.
  • Ensure F&B Outlets and Departmental associated abide by and are in compliance with the company Accounting Audit guidelines and standards.

Requirements:

  • Associate's degree preferred.
  • 3-6 years restaurant management experience required.

Benefits:

  • Generous medical, dental & vision insurance plans
  • 8 Paid Public Holidays
  • 10 Vacation Days + 5 PTO Days
  • 401 (k) Retirement plan + Employer contribution match
  • Free uniforms and free uniform care
  • Company Paid Parking or Discounted DART passes

You will have valid work authorization for the U.S.

The Joule is an equal opportunity employer.

Job Type: Full-time

Pay: $55, $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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