Parts Coordinator
4 days ago
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
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Position Summary
The Parts Coordinator supports the service and sales operations by managing the quotes, procurement, and distribution of pump parts and accessories. This role ensures timely availability of components for customer orders, field service work, and repair projects while maintaining accurate inventory records and strong vendor relationships.
Responsibilities of the Part Coordinator include, but are not limited to:
Parts Management
- Inventory Control Source, order, and track pump components, seals, bearings, motors, and related accessories from approved vendors.
- Verify incoming shipments for accuracy and quality; resolve discrepancies with suppliers.
- Ensure parts are labeled, stored, and organized properly for quick access.
- Coordinate delivery or shipment of parts to customers, field technicians, and branch locations.
Inventory Control
- Update and maintain inventory records in ERP or inventory management software.
- Keep organized records, proposals, and manufacturer quotes.
Customer & Vendor Relations
- Provide timely parts quotes, lead times, and availability information to customers and sales representatives.
- Communicate order status updates, backorders, and shipping details to internal teams and customers.
- Build and maintain strong relationships with key suppliers and service partners.
- Support warranty claims, returns, and core exchanges with vendors.
Administrative & Technical Support
- Assist sales, service technicians, and engineers in identifying correct part numbers using manuals, catalogs, or manufacturer resources.
- Process purchase orders, packing slips, and invoices accurately.
Qualifications of the Part Coordinator include, but are not limited to
Education & Experience
- High school diploma or equivalent required; associate or technical degree preferred.
- 2–4 years of experience in parts coordination, inventory, or logistics—preferably in industrial distribution or pump equipment but not required.
Skills & Competencies
- Knowledge of pumps, mechanical seals, motors, valves, and fluid-handling equipment and/or the ability to learn mechanical e
- Proficiency with ERP or inventory management software (e.g., Epicor, SAP, NetSuite).
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to read and interpret technical manuals and parts diagrams.
- Have a strong sense of urgency in your work and daily completion of tasks.
- Able to adapt to change & work with different personalities.
- Willing to learn new things & sometimes help with tasks out of job scope.
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Additional Information:
- Physical Demand: Frequent standing, walking, and occasional warehouse or field work. Ability to lift up to 50 lbs and move parts or boxes as required
- Working Conditions: Office and warehouse setting with regular interaction with service technicians, vendors, and customers.
- Training/Certifications: N/A
- Shift Time/Overtime: Standard business hours with occasional overtime to meet urgent customer or project needs.
- Travel: N/A
- Education: HS Diploma, bachelor's degree or equivalent experience preferer
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
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