AR Specialist

3 days ago

Charlotte, North Carolina, United States Specialty1 Partners Full time $48,000 - $72,000 per year

Our office, Queen City Endodontics, is seeking an AR Specialist to join our busy specialty practice.

As an AR specialist, you will play a vital role in driving the success of the practice by reducing outstanding balances and improving cash flow, while also supporting patients with clear communication about their accounts.

While this is primarily a remote position, there will be some training that requires the individual to come into the office. Additionally, from time to time, they may be needed onsite for special projects. Although in-office presence won't be constant, having someone local is helpful for hands-on training and occasional in-person needs.

Your Responsibilities

  • Monitor and manage the accounts receivable to ensure timely collections.
  • Post patient payments accurately in the practice management system.
  • Communicate with patients to resolve billing inquiries.
  • Identify and correct billing errors or discrepancies.
  • Educate patients on available payment options.
  • Provide excellent customer service by addressing patient inquiries and concerns.
  • Account auditing
  • Primarily work remote with occasional travel to Charlotte, Matthews, and Mooresville.

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

  • High school diploma or equivalent
  • Associate degree or certification in medical/dental billing preferred.
  • Previous experience in a similar role equating to three years of experience in similar work.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with the ability to maintain accurate records and documentation.
  • Proficiency with dental practice management software and Microsoft Office suite.
  • Strong knowledge of dental insurance plans, billing codes, and EOBs.
  • Excellent attention to detail and organizational skills.
  • Strong communication and problem-solving abilities.
  • Ability to work independently and manage multiple priorities.

If this sounds like you, you will fit right in with the team

Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

Your Benefits & Perks

  • BCBS High Deductible & PPO Medical insurance Options
  • VSP Vision Coverage
  • Principal PPO Dental Insurance
  • Complimentary Life Insurance Policy
  • Short-term & Long-Term Disability
  • Pet Insurance Coverage
  • 401(k)
  • HSA / FSA Account Access
  • Identity Theft Protection
  • Legal Services Package
  • Hospital/Accident/Critical Care Coverage
  • Paid Time Off
  • Diverse and Inclusive Work Environment
  • Strong culture of honesty and teamwork

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$ $24 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at

Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e- and click on the Employees Link to learn more.

Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

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