Child Life Technology Specialist

Job Title & Specialty Area: Child Life Technology Specialist

Department: Child Life

Location: Children's Health- Dallas 

Shift: Monday through Friday 8:00 am to 5:00 pm 

Job Type: On-Site

Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
The Technology Specialist will collaborate with child life specialists, music therapists, child life assistants and therapeutic arts in the management, implementation, and innovation of gaming, technology, and media arts.

Responsibilities:
* Provide education to staff on the utilization of new technology; collaborate with child life and music therapy staff on technology opportunities for patients and families
* Builds relationships and collaborates with internal and external stakeholders to develop resources for and conduct program pilots with patients and families
* Installs, maintains, troubleshoots, updates and repairs child life gaming and technology systems and related peripheral equipment, collaborate with Information Services and Desktop Support team members for effective implementation of patient centered technology.
* Provide digital media experiences for patients and families including but not limited to VR, AR, 3-D printing, gaming, filming, recording and robotics
* Promote optimal adjustment of patients and families through the use of technology to aid in coping and understanding of their treatment, illness and disability.
* Provide input to child life or music therapy team members about observed specific needs of individual children; determine when the needs of individual children should be attended to by medical professionals and / or outside the general scope of the role.
* Document patient interactions in the electronic medical record.
* Engage in metrics tracking and reporting to share program growth and achievements.
* Proactively round in hospital environment to identify and remediate patient technology needs and provide creative technology opportunities for patients and families.
* Provide guidance and supervision to community technology groups visiting the playroom(s); Provide guidance and supervision for technology volunteers doing individual patient activities
* Develop and implement innovative and adaptive technologies as funding allows.
* Act as a resource regarding new technologies.
* Engage in research related to gaming and technology during hospitalization and impact on patient's hospitalization
* Ability to meet physical and non-physical demands as outlined in the job description is an essential function of the job
* Perform other duties and special projects as assigned.

 How You'll Be Successful:

WORK EXPERIENCE
* Less than 1 year Experience with Virtual reality and AR technologies, robots, game consoles, laptops, tablets. Knowledge of IOS, Android and Window-based devices. at least 6 months. Experience in setting up and configuring technology devices Required
* At least 1 year Exceptional customer service skills, effective solution focused approaches to care delivery. Required
* At least 1 year Experience working children and families. Required

EDUCATION
* Four-year Bachelor's degree or equivalent experience Bachelor's degree in IT, Education, Child Development, or related field Preferred

LICENSES AND CERTIFICATIONS
* Certified Child Life Specialist Preferred

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

 Holistic Benefits – How We'll Care for You:

· Employee portion of medical plan premiums are covered after 3 years.

· 4%-10% employee savings plan match based on tenure

· Paid Parental Leave (up to 12 weeks)

· Caregiver Leave

· Adoption and surrogacy reimbursement 

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.