Staff Software Engineer

About Freshpaint:

Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales – customer data is the raw material for each function at a modern business.

For highly regulated businesses in healthcare, it's always been a challenge to harness that customer data and get it to the marketing and analytics tools that require it while following patient privacy laws….until now.

Something as simple as running ads to get more users is simple for an e-commerce of software company to do. But common web analytics and advertising tools collect sensitive user identifiers and healthcare information automatically. Those same tools are not HIPAA compliant.

We provide a layer of data governance to make current web analytics tools HIPAA-compliant. For analytics, our customers can continue getting the insights they need to improve the patient experience. For marketing, Freshpaint safeguards health information while helping our customers promote access to care through popular advertising platforms like Facebook, Google, and others.

In short, we help healthcare marketers promote access to care and safeguard patient privacy at the same time. This is an important, complex problem in a massive market (healthcare is 20% of the US GDP).

Our customers manage their customer data with:

1. Privacy Platform. We help healthcare providers automate their website's + app's HIPAA compliance, and safeguard patient data. This is our core product today

2. Future additional product lines Our core product provides a platform that we're building marketing applications on top of.

We're fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don't care where you're located, we only hire within the US. Many of our team is concentrated in various metro areas like SF or NYC. To balance out our remote-ness, we gather the team 2x times per year for offsites. We're backed by leading investors including Y-Combinator, Intel Capital, and angel investors like the Head of Data from Slack, Head of Data at LinkedIn, and more.

Who we are:

Freshpaint was founded by web analytics veterans who realized how hard it was for highly regulated companies to collect and use customer data in a compliant way. We started as part of Y Combinator's S19 cohort and have been focused on enabling healthcare companies collect, safeguard, and activate patient data since.

In 2022 the government issued updated guidance around HIPAA, basically making our software a requirement to use for healthcare companies. As a result, we're one of the fastest growing software companies on earth right now.

Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Pendo, Iterable, Quantum Metric, and Retool. If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home.

This role will give you the opportunity to:

• Get hands on with many aspects of running a startup - you'll get exposure to customers, sales, product, growth, and more.

• Delight customers. You'll be able to ship features that provide immediate benefits to our customer base.

What you'll be doing:

• Build and expand the privacy-first backbone that our healthcare customers rely on to serve their users and patients.

• Develop the tools that our healthcare customers need to see their audiences, market to them, and optimize for them.

• Pair program with engineers in an iterative environment that gives space for exploration.

Requirements - what you'll bring:

(If you don't meet all of these requirements, you should still apply. We're big on high-slope individuals, so if you can quickly grow into some requirements we'd love to hear from you)

• You have at least 7 years of experience in a software engineering role

• You learn fast and are able to get up to speed quickly on new tools and technologies

• You get things done – fast. You take ownership and solve problems when you see them

• You are able to understand and reason about complex systems

• You have high empathy and a keen sense of understanding how other people think

• [Bonus] You're familiar with our tech stack - Golang, Typescript, AWS, Postgres

• [Bonus] You're familiar with the analytics/customer data/big data space

Interview Process

At the start of the call, we will briefly go through a few standard verification steps to ensure we're speaking to the right person. This helps protect both candidates and our team against AI misuse. If at any point we get the sense we aren't speaking with the right candidate, we reserve the right to end the call early.

• Recruiter Screen

• Hiring Manager Call

• Virtual Onsite with Technical Pairings

• CEO Interview

• Offer

Perks & Benefits

We take care of our team—here's a peek at what you get when you join:

• Competitive pay + generous equity (10-year exercise window)

• Fully remote (U.S. only) with a $150/month coworking stipend

• Half-day Fridays, every Friday

• Unlimited PTO—with a required 2-week minimum

• Top-tier health, dental & vision (100% covered for you, 80% for dependents)

• 2 "Treat Yourself" days a year—$100 and a day off, just because

• Generous parental leave

• Epic offsites twice a year (past trips: Greece, Jackson Hole, Cabo, wine country + more)

And more—check out our careers page for the full list.

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