Premium Attendant
5 days ago
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Premium Attendant is a critical member of the OVG Performance Dining team at the University of Kansas. The performance Dining team, directly supporting athletes, coaches, and staff by ensuring seamless delivery of meals and hydration that contribute to peak performance and recovery. This role is more than food service — it is about fueling athletes with precision, supporting sports nutrition goals, and creating an environment that maximizes focus, energy, and recovery.
This role will pay an hourly rate of $12.00 to $15.00 and is tip eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 31, 2025.
About the Venue
Allen Fieldhouse: Iconic home of KU men's and women's basketball.
David Booth Kansas Memorial Stadium: Historic football stadium, centerpiece of the KU Gateway District redevelopment.
Horejsi Family Volleyball Arena: State-of-the-art facility dedicated to KU volleyball, located adjacent to Allen Fieldhouse.
Rock Chalk Park:
Track & Field Stadium: Elite competition venue with Class I certification.
Soccer Stadium: Hosts KU women's soccer matches.
Hoglund Ballpark: Baseball stadium near Allen Fieldhouse.
Responsibilities
- Deliver meals and hydration with accuracy and timing that align with training, practice, and recovery windows for Mercury athletes.
- Anticipate and accommodate athlete fueling needs by coordinating with chefs, nutrition staff, and trainers on substitutions, portion adjustments, or recovery-focused items.
- Maintain in-depth knowledge of nutritional components, allergens, and dietary restrictions for all menu items, ensuring compliance with team nutrition protocols.
- Oversee hydration stations, ensuring water, electrolytes, performance drinks, and recovery beverages are always fresh, rotated, and presented to encourage optimal fueling.
- Monitor snack and fueling stations, maintaining product variety, freshness, and alignment with athlete preferences and nutrition plans.
- Create a professional, discreet, and athlete-centered dining atmosphere, greeting KU Jayhawk players and staff with respect, focus, and confidentiality.
- Keep all dining areas spotless and organized, resetting tables, chairs, and service stations quickly to maintain flow between training sessions.
- Ensure plates, utensils, and to-go containers meet sanitation and quality standards, immediately removing any chipped or damaged items.
- Update signage and menu boards to provide accurate, real-time information on menu offerings and specials.
- Track product usage and alert chefs when items need to be reordered to prevent service interruptions.
- Enforce compliance with food safety, health, and sanitation standards in all FOH areas.
- Support special events, team meals, and recovery-focused functions as directed by the Team Chef and Mercury staff.
- Perform other duties as directed to ensure the dining program supports athlete fueling and performance outcomes.
Qualifications
- 1–2 years in restaurants, hotels, or athlete/VIP dining; experience in sports nutrition-focused environments highly valued.
- Strong understanding of dietary needs, allergens, and the relationship between nutrition and athletic performance.
- Excellent multitasking skills and composure under pressure, especially during peak training and competition times.
- Professional communication skills with the ability to work closely with athletes, coaches, chefs, and nutritionists.
- Self-directed yet collaborative, able to anticipate needs and solve problems proactively.
- Flexible availability to align with Performance Dining schedules, including mornings, evenings and weekends.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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