Team Operations Sr Specialist

Who You'll Work With

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future—and get there. Slalom is seeking a top-notch Senior Specialist to join our Office Operations Team. We are looking for an individual who exudes adaptability, foresight, creativity, and a passion for delivering exceptional customer service. This individual will have a demonstrated commitment to excellence, collaboration, attention-to-detail, creative problem solving, and big picture thinking. Our ideal candidate will be resourceful, tach savvy, and have outstanding relationship building and interpersonal communication skills.

Team Operations Overview

Responsible for partnering in the creation and operationalization of core programs (onboarding, events, recognition, communications, etc.), cultivating culture, and partnering with leaders to foster the employee experience while ensuring a safe and inclusive environment across Slalom business units. Partners with leaders for administrative and strategic initiatives and ensures daily and long-term business objectives are met. Partners with Regional Teams and other business units to create and share programmatic best practices, resources, and community across the globe.

In-Office and Travel Expectations for Capability/ CCO/ GSE Team Operations

• This is a hybrid role, with the expectation that you are onsite during core business hours minimum of 2 days per week (up to 5 days per week), depending on business needs.
• Occasional travel is required based on business needs. Must be able to travel with advance and, at times, short notice and adapt to changing schedules as necessary.

Job Summary

A Sr Specialist delivers high quality work to meet broader team, project, or program objectives with minimal oversight and direction. They apply their foundational Team Operations knowledge and skills to contribute to innovative solutions.

Key Responsibilities

New Hire Onboarding

• Coordinate with Talent Acquisition, People Leaders, IT, and Welcome Program to support new hires.
• Support New Hire Orientation (Day 2), including scheduling, updating presentations, and facilitation (if applicable).
• Ensure new hires are connected to necessary systems, capability specific events, and distribution lists.
• Support and execution of the Welcome Buddy program within assigned Capabilities

Event and Meeting Support

• Support virtual Capability/ CCO/ GSE team-wide meetings and events, including but not limited to scheduling, managing a run of show, creating the deck, facilitating a rehearsal, and executing the event, bringing a point-of-view based on team knowledge.
• Ex.) Capability All-Hands, Go-to-Market Priority Launches
• Knowledgeable in both Zoom and Teams meeting functionality.
• Support planning and execution of leadership or team offsites, including but not limited to set up/teardown, venue sourcing, contracting, food & beverage, communications, swag, design and collateral, registration, A/V, etc.
• Support planning and execution of client, partner, or marketing events hosted by the Capability. Responsibilities to include but not limit attendance management, internal communications, room block management, T&E and budget tracking, etc. Onsite support (if applicable)

Communications

• Manage Capability SharePoint, calendar, and communication site(s) (e.g., MS Teams, Slack, etc.) at the guidance of the Capability Country Leader and Chief of Staff.
• Project manages the execution of Capability newsletters (if applicable).
• Facilitate knowledge transfer and maintain strong cross-functional relationships across Capabilities and with Market Operations to ensure alignment and collaboration on various initiatives.

Employee Experience & Culture

• Support and execution of Capability/ CCO/ GSE Awards Programs

Special Projects

• May be asked to support various special projects/ events as needed for the Office or Market, Capabilities Teams, PBPs, Global Services, etc.
• Serve as one of the Capabilities "Purchasing Super Users" – utilizing company credit card for recognition or event-related purchases, reconciling all expenses monthly, updating budget trackers, submitting requisitions and invoices via Oracle

What You'll Bring

• Bachelor's degree or relevant experience required (2+ years of office management or similar).
• Excellent organizational and time management skills.
• Professional communicator with strong oral and written communication skills.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, etc.) and Zoom.
• Have reliable transportation to/from office location as well as other event locations as needed.
• Ability to lift and move 25 pounds.

Competencies

• Can be productive in both an independent and team working environment.
• Exhibits an authentic, positive spirit and is approachable, hospitable, and enjoys interacting with people.
• Operates resourcefully and uses critical thinking skills. Can anticipate the next need without being prompted.
• Maintains accuracy and detail while accomplishing multiple tasks.
• Acts with a sense of urgency without sacrificing quality or professional composure.
• Sees no task as "too small" or "beneath" them.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary pay range is $60,000-$75,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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