Manager, Onboarding Operations

Allara is a comprehensive women's health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 40,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women's health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.

The Opportunity 

We are seeking an experienced Manager, Onboarding Operations, to lead critical operational functions supporting our rapidly growing network of 350+ healthcare providers across all 50 states. This role is essential to our scaling strategy as we continue to grow. You will own the end-to-end process of onboarding Allara providers, maintaining compliance with credentialing requirements, and maintaining strong relationships with providers and other key stakeholders. 

Location: Hybrid SoHo office in NYC, at least three days a week (Tuesday/Wednesday/Thursday) with flexibility as needed OR Remote (U.S).

Your Impact 

• Ensure providers are fully credentialed, maximized in payer enrollments, and ready to deliver care from day one, adapting credentialing priorities to support dynamic capacity needs.
• Direct and mentor a team of Specialists and Coordinators, fostering a culture of accountability, growth, and high performance
• Maintain warm and engaging relationships with providers throughout the credentialing and onboarding process, ensuring timely and seamless transitions into care.
• Define project priorities, timelines, and KPIs, ensuring tasks are completed accurately and on schedule. Develop and maintain SOPs, QA measures, and dashboards for monitoring enrollment, licensing, and compliance.
• Collaborate with internal stakeholders to improve operational workflows and data management practices, and design and implement automations to foster process improvement.

Required Qualifications 

• 3+ years of healthcare operations experience, with at least 1 year in a management role 
• Experience managing distributed healthcare provider networks (100+ providers preferred).
• Proven track record in operational analytics and KPI management.

Preferred Qualifications

• Background in multi-state telehealth, digital health, or virtual care operations strongly preferred.
• Experience with multi-state healthcare operations and provider network management.
• Experience with learning management systems or provider onboarding software solutions. 

What Allara Offers 

Compensation & Career Growth

• $75,000 - $85,000

Actual compensation will be determined based on a variety of factors, including but not limited to: candidate experience, education, certifications, and skill set. In addition to base salary, our total compensation package includes equity, comprehensive health benefits (medical, dental, vision), generous paid time off, and additional wellness and professional development perks.

Work Environment & Flexibility

• 3-day hybrid in NYC OR Remote, US
• Unlimited PTO & 11 company holidays

Health & Wellness

• Medical, dental, and vision benefits
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Long- and short-term disability coverage
• Annual employee wellness stipend

Family & Future Planning

• 401(k) plan
• Parental leave & family planning support benefits

Additional Perks

• Company-issued laptop
• Annual work-from-home stipend
• A collaborative, mission-driven culture focused on improving patient care

At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We're an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.