Technology Initiatives Specialist
3 days ago
About us
At SeedTrust, we help families grow and reduce the financial stress of the escrow process. Join the leading technology-enabled escrow fund manager for egg donation and surrogacy.
About the Role
As the Technology Initiatives Specialist, you will help bridge technology, operations, and project management to ensure alignment and smooth execution across the organization. Partnering closely with the Director of Technology, Risk, and Strategic Initiatives, you will help turn strategy into action, coordinating projects, improving communication across teams, and supporting the tools and systems that keep our company running smoothly.
This position offers a unique opportunity to build a strong foundation in technology operations and project management while developing under the guidance of senior leadership.
Project & Administrative Support
- Support the Director in organizing and executing key technology-related initiatives and special projects.
- Track tasks, deliverables, and timelines to ensure projects stay on schedule.
- Prepare reports, presentations, and documentation for leadership and teams.
- Anticipate needs, identify potential roadblocks, and ensure follow-through on action items.
Product & Operations Support
- Serve as the first point of contact for operations on technology and workflow questions.
- Log and track product issues and enhancement requests through resolution.
- Translate business needs into clear, actionable requirements for the development team.
- Test new features to confirm functionality and positive user experience.
- Maintain up-to-date documentation of product features and processes.
Cross-Team Coordination
- Bridge communication between technical and non-technical teams.
- Keep project documentation organized and current.
- Foster collaboration and consistent communication across departments.
Who You Are (Qualifications and Requirements)
You are organized, curious, and eager to learn. You thrive in a collaborative environment and enjoy balancing structure with adaptability.
You're the ideal candidate if you:
- Have exceptional attention to detail and take pride in thorough documentation.
- Are proactive and take ownership of moving projects forward.
- Communicate clearly and professionally, even under pressure.
- Manage multiple priorities effectively and stay focused on outcomes.
- Are resourceful, tech-savvy, and quick to learn new systems or processes.
- Approach challenges with curiosity and see mistakes as learning opportunities.
Recommended Experience:
- Associate's degree or equivalent practical work experience.
- 1-2+ years of experience in a professional environment, such as project coordination, executive assistance, operations, or technology support.
- Demonstrated proficiency with Google Suite (Docs, Sheets, Slides) or Microsoft Office.
- Exceptional organizational and time-management skills.
- Experience with project management or documentation tools like Jira and Confluence is a plus
- Familiarity with the surrogacy industry is a plus.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: Remote
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