Change Management Consultant

Change Management Consultant - Boston, MA (Hybrid)

Who are we?

We are experts in business analysis, program management, change, sustainability process improvement, and customer experience. However, being a Clarasys consultant is not just about delivering the same thing over and over again. We ensure the work we do is tailored to our clients, and when projects come to an end, our clients are empowered to be self-sufficient.

At Clarasys, 'team' rules over 'individual', and professional development is part of our DNA, not just a training course. We give our consultants early and ongoing responsibility, directly having an impact on client projects.

It's the best of both worlds - a chance to join an established, successful consultancy and to enjoy the start-up environment as part of our rapidly growing team in
Boston
.

Who are you?

You will…

• Be passionate about your work and have a consulting background with strong stakeholder management, analytical, and communication skills.
• Demonstrate humility, reflection, and the courage to take on difficult challenges, setting a leadership example for both client and internal teams.
• Appreciate different perspectives and value helping others grow, prioritizing excellence as a team player who understands that trust is the foundation of everything we do.
• Be committed to building a culture of inclusivity and mutual respect, recognizing the importance of diversity, equity, and inclusion in the workplace.
• Demonstrate a proactive approach to your own professional development and seek an environment that supports your growth.

We are seeking senior consultant candidates with at least
6-12
years of experience
in consulting at a consulting firm
with a focus on client-facing roles and expertise the following areas:

• Lead and Execute
  the end-to-end change strategy: Own the case for change, and
  drive the realization
  of defined benefits/KPIs with senior stakeholders.
  Translate strategic assessments into action:
  Directly manage stakeholder engagement and deliver comprehensive,
  integrated change execution plans
  (communications, training, hypercare).
• Hands-on execution and governance:
  Establish, manage, and facilitate fit-for-purpose change governance, champion networks, and
  directly manage risk mitigation
  through the delivery lifecycle.
• Bonus: Prosci certification
• Lead complex change transitions:
  Own the design, creation, and deployment
  of all communications and training deliverables, ensuring seamless hypercare and handover to the business.
• Measure and optimize:
  Actively manage and analyze
  adoption metrics and sentiment data,
  implementing iterative changes
  (A/B tests, nudges) to continuously improve user proficiency and value realization.
• Lead engagement
  teams
  ; QA deliverables; build client change capability/CoE.

As a Managing Consultant, your role extends beyond Change Management to include core consulting leadership and business development, requiring you to also:

• Own end-to-end delivery of complex programs/portfolios: define scope, plan/estimate, manage risks/issues, and drive value realization.
• Lead, coach, and develop high-performing teams; set structure and standards, provide feedback, and QA deliverables.
• Engage and influence senior stakeholders; communicate clear recommendations and drive alignment to decisions.
• Grow accounts and pipeline; lead proposals (incl. RFPs), deepen client relationships, and build an external network.
• Run commercials and operations—manage internal systems hygiene, scheduling, and forecasting; protect margin and hit KPIs.

Why work for us?

• Team focused, Non-hierarchical structure,
• We're employee owned, you get a say in the direction of the business
• DE&I is more than just a checkbox exercise - it's a priority
• Internal mentorship career coach who's focused on helping you tailor and reach professional goals
• Learning & development allowance
• Hybrid work environment - 3 days a week in our office in Downtown Crossing

Our benefits

At Clarasys, our people are a priority, and we make that clear in our benefits. Our health benefits start within 30 days of your start date.

• Generous PTO - We make sure you have plenty of opportunities to use it
• Top tier health insurance - Clarasys covers employee premiums
• Opt into our dental and eyecare plans
• Peer reward program
• Company laptop and cell phone allowance
• 401k with 4% match
• Inclusive employee socials; variety of board game nights, trying new restaurants, and exploring the city

At Clarasys, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Diversity, Equity and Inclusion is not, and never has been a tick-box exercise. We consider it a golden thread woven into each thought, word and action.