Technician-Technology Support
4 days ago
Primary Purpose:
The mission of Life School is to train leaders with life skills for the twenty-first century by establishing strong academics, character training, and a parenting program.
In support of Life School mission, the Technician-Technology Support will provide technical work to install and maintain computer equipment and network and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware.
Qualifications:
Education/Certification:
High school diploma or GED
Special Knowledge/Skills:
Knowledge of computer workstation setup
Knowledge of computer hardware and software applications
Ability to install, maintain, and repair computers and peripherals, including printers, modems, and scanners
Ability to install and maintain network cables and hardware
Ability to diagnose problems and perform repairs
Experience:
One year work experience installing, maintaining, and repairing computers and peripherals preferred
Major Responsibilities and Duties: Installation
- Install and upgrade computers, network cabling, and peripherals throughout the district.
- Relocate computer hardware, peripherals, and equipment as needed.
- Install and configure software as needed.
- Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
Maintenance, Ticket System, and Project Management
- Work with district ticketing system to address the technology needs throughout the district. Review tickets with the Desktop Support Coordinator on a regular basis.
- Work with the Senior Support Specialist in support of district technology projects.
- Work to diagnose and repair equipment, including printers, internet-based devices, and district assigned devices.
- Service equipment according to established preventive maintenance schedule.
- Maintain accurate updated records of preventive maintenance.
- Maintain accurate records of time and materials required to perform repairs and service.
Advisory
- Work with principals and other district personnel to suggest best practices in the use of equipment and in the recommendation of software as it relates to technology and education.
Safety
- Operate tools and equipment according to prescribed safety procedures.
- Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying.
- Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.
Other
- Respond to after-hours emergencies as needed.
Supervisory Responsibilities:
None.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent district wide travel. Occasional prolonged and irregular hours. May be required to be on-call 24 hours a day.
Job Type: Full-time
Pay: From $21.50 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
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