Data Operations Engineer

At Apple, we build amazing products that allow millions of people to do things they never imagined, and that empowers people to live better lives We are seeking an exceptional and highly-motivated Data Operations Engineer to assist our team's data collection efforts across a variety of core technologies. A deep understanding of user study/data collection fundamentals and strong command of Apple's product ecosystem will be critical to succeeding in our organization's highly dynamic and cross-functional landscape. Are you ready to help us deliver the next groundbreaking Apple products?

Description

In this role, you will be empowered to: - Plan, execute and track large scale data collections and user studies for algorithm development domestically and internationally where applicable - Bring-up and maintain pre-release hardware and software platforms used for data collection across multiple locales - Track and report on progress, blockers and key deliverables to senior leadership - Collaborate with hardware, software, infrastructure and algorithm teams on requirements for data collections, HW/SW platforms, study design, etc. - Create and maintain documentation for HW/SW platform setup and protocol for vendor training and deployment

Minimum Qualifications

• 3+ years of industry experience in one or more of the following fields/roles: Operations (i.e. data, product, lab, R&D, etc.), Test/Quality/Support Engineering or Technical Program Management
• Willingness/ability to travel to Apple Study locations, vendor study locations a minimum of 5-10% of the year
• Ability to lift 30 lbs.
• Ability to work in office/lab environment min 3 days/week

Preferred Qualifications

• Experience scoping, bidding and contracting third party vendors for short and long-term projects
• Strong background in creating complex roadmaps/schedules with timely delivery across key milestones
• Sound technical troubleshooting and triage methodology
• Motivated and proactive approach to resolving issues
• Challenges the Status Quo: In the absence of process, create it, document it and socialize it. When the process doesn't make sense drive innovation; when faced with a difficult problem it's not about what we can't do but rather "Yes, but-"
• Clear and concise written and verbal communication, and communicates with technical and non-technical individuals with ease
• Experience creating human centric data collection protocols and general data offload practices

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $134,800 and $245,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

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