Account Agent

2 weeks ago

Remote, Oregon, United States I-RAY SOLUTIONS Full time $50,000 - $60,000 per year

Job Title: Remote Account Agent (Entry Level)

Location: Remote – United States

Job Type: Full-Time

Overview

We're seeking enthusiastic, organized individuals to join our team as Remote Account Agents. This entry-level role is ideal for candidates looking to gain hands-on experience in client support, account coordination, and administrative tasks. Full training and mentorship are included.

Key Responsibilities

  • Serve as a first point of contact for client inquiries via phone, email, or chat.
  • Maintain and update customer account information in internal systems.
  • Support scheduling, follow-ups, and record-keeping to ensure smooth operations.
  • Collaborate with colleagues to resolve issues and improve customer experience.
  • Monitor deadlines and escalate concerns when necessary.

Qualifications

  • Clear and professional communication and interpersonal skills.
  • Highly organized and comfortable using online tools.
  • High school diploma or equivalent required.
  • Ability to manage time effectively and work independently.

Preferred (Not Required):

  • Previous experience in customer service, account support, or administrative roles.

Benefits

  • 100% remote work with flexible hours.
  • Paid training and ongoing mentorship.
  • Competitive entry-level pay with growth opportunities.
  • Health, dental, and vision insurance options.

Job Type: Full-time

Pay: $50, $60,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: Remote

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