Resident Support Specialist

2 days ago

Hilton Head Island, South Carolina, United States Arboreal Management Full time $40,000 - $60,000 per year
Resident Support Specialist (Remote – PH)About Us

Arboreal Management is the property management arm of Great Expectations, a fast-paced, mission-driven real estate investment firm focused on providing affordable, innovative, and profitable housing throughout the Pacific Northwest.

We manage over 2,600 apartment homes and are growing quickly. We believe in collaboration, data-driven decision-making, and building communities—not just buildings. Our team is small, driven, and deeply committed to changing how housing works.

About the Role

We're looking for a highly organized and detail-oriented Resident Support Specialist to join our growing team. In this role, you'll work closely with Regional Managers overseeing various pods and portfolios within our property management operations across the U.S. This is a back-office operations support role that plays a critical part in ensuring accuracy, compliance, and timely execution of key property and portfolio-level processes.

What You'll Be Doing

Your main responsibilities will include, but are not limited to:

  • Quarterly Portfolio Audits: Assist in preparing and reviewing resident files, lease documents, and compliance reports.
  • Notices Support: Draft, organize, and schedule notices (lease violations, non-renewals, etc.) in line with regional and legal requirements.
  • Lease Renewals: Help track and follow up on upcoming lease renewals across assigned portfolios using internal trackers and AppFolio.
  • Financial Reviews: Assist with monthly income/expense tracking and reporting for regional reviews.
  • Commission Support: Maintain accurate logs for manager performance-based commissions and assist in cross-checking bonus eligibility.
  • Communication & Coordination: Support Regional Managers with data pulls, follow-ups, inbox management, and process documentation.
What You'll Bring
  • At least 1-2 years experience in property management, compliance, virtual assistant work, or operations support (preferred but not required).
  • Proficiency in tools like AppFolio, Google Sheets, Microsoft Excel, and SharePoint.
  • Strong attention to detail and comfort working with checklists, trackers, and audit logs.
  • Excellent written communication skills and proactive follow-through.
  • Ability to work independently and collaborate across departments.
  • Reliable internet and ability to work US hours (PST/MST/EST).
What We Offer
  • Competitive PH-based salary (commensurate with experience)
  • 100% remote work setup
  • Training & growth opportunities in U.S. property operations
  • Supportive, process-driven team culture
  • Direct exposure to Regional Operations & Compliance Management

  • Marketing Specialist

    2 days ago

    Hilton Head Island, South Carolina, United States Arboreal Management Full time $40,000 - $80,000 per year

    About UsWe're a Seattle-based property management and real estate development company managing a growing portfolio of apartments and furnished rentals across Seattle and Portland. Our mission is to make leasing efficient, transparent, and accessible for residents while maximizing occupancy and ROI for owners. We are now hiring a hands-on, resourceful...

  • Administrative Specialist II

    4 days ago

    Hilton Head Island, South Carolina, United States Novant Health Full time $40,000 - $60,000 per year

    Job SummarySchedule: 8am-5pm,Days Shift, Full-timeDepartment: General AccountingLocation: Hilton Head Medical Center-Hilton Head, SCRemarkable Care. Remarkable Careers.Position SummaryThe Administrative Specialist II provides both administrative and clerical support to the department, either as part of a team or individually to ensure the administration and...

  • Internal Assurance Specialist

    4 days ago

    Hilton Head Island, South Carolina, United States Regis Resources Ltd Full time

    Job Type: Permanent - Full TimeLocation: Head Office - SubiacoJob Category: FinanceRegis Resources is an ASX 200-listed Perth based gold production and exploration company with a proven management team and a successful track record of developing mid-sized gold operations. Regis is a purely Australian gold miner with significant open pit and underground...

  • R.O.- Hospitality Specialist

    4 days ago

    Hilton Head, South Carolina, United States Capital Vacations Full time $41,600 - $60,000 per year

    Opportunity for career advancement in a fast-paced, growth-oriented organizationBelow are just some of the benefits you'll receive:PAY: $20/hrCompetitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedical/Dental with employer contributionVoluntary Life Insurance, Disability, and Aflac InsuranceCompany-paid life insurance and long-term disability401...

  • Orientation And Mobility Specialist, Deafblind Program

    5 days ago

    Hilton Head, South Carolina, United States Perkins Full time $55,524 - $96,029

    Perkins helps children with disabilities find their place in the world. An international NGO, we are committed to delivering best-in-class education to children, providing immersive training and support to professionals and families, advocating for inclusion, and accelerating innovation for people with disabilities. At Perkins, we think courageously, act...

  • Part Time Orientation And Mobility Specialist, Deafblind Program

    2 days ago

    Hilton Head, South Carolina, United States Perkins Full time $55,524 - $96,029

    Perkins helps children with disabilities find their place in the world. An international NGO, we are committed to delivering best-in-class education to children, providing immersive training and support to professionals and families, advocating for inclusion, and accelerating innovation for people with disabilities. At Perkins, we think courageously, act...

  • Community Sales Manager

    2 days ago

    Hilton Head Island, South Carolina, United States Atria Senior Living Full time $60,000 - $61,200 per year

    OverviewWe create communities where employees thrive in their work, helping our residents thrive in their homes.Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:Paid holidays and PTO Community employees may receive annual anniversary rewards dependent on classification. Benefits...

  • Electrophysiology Cardiologist

    4 days ago

    Hilton Head, South Carolina, United States Novant Health Full time $200,000 - $250,000 per year

    What We Offer:Novant Health is looking for a compassionate, caring BC/BE Electrophysiologist to join our rapidly growing heart & vascular team, and we would love to speak with you about our opportunities in beautiful Hilton Head.Novant Health seeks a board-certified/board-qualified Electrophysiologist for an opportunity in the growing Hilton Head Island area...

  • Community Sales Manager

    4 days ago

    Hilton Head, South Carolina, United States Atria Senior Living Full time $51,000 - $61,200 per year

    OverviewWe create communities where employees thrive in their work, helping our residents thrive in their homes.Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:Paid holidays and PTOCommunity employees may receive annual anniversary rewards dependent on classification.Benefits...

  • Maintenance Tech- Part time

    4 days ago

    Hilton Head, South Carolina, United States Pines Senior Living Full time $40,000 - $70,000 per year

    The Maintenance Tech is responsible for planning, organizing, developing and directing the general operating maintenance, repair, and housekeeping of the property and its physical plant to maintain proper operations of the property. Oversee the general operations of the maintenance department and housekeeping department to ensure that the property is...