Data Safety Audit Coordinator

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary
The Safety Audit Coordinator plays a critical role in supporting the MBTA's Safety Management by analyzing safety-related data from across the organization. This position is responsible for collecting, entering, validating, and reporting safety incident data using a third-party, web-based software. The Safety Audit Coordinator ensures compliance with and submits state and federal reporting requirements, as well as contributing to the development of dashboards and reports that inform internal stakeholders.

Duties & Responsibilities

• Analyze, enter, summarize, report, and upkeep documentation of safety data.
• Utilize the current safety data management system. Assist with the administration and development of the department's web-based safety data management software system to ensure data quality and integrity, and system ease of use.
• Report safety/security critical data to oversight agencies such as the Department of Public Utilities (DPU), Federal Transit Administration (FTA), National Transit Database (NTD), and other internal, state, federal, or external stakeholders, as applicable.
• Ensure that all applicable safety data within the Authority is recorded and reported according to state and federal regulations, and internal requirements.
• Assist in performing advanced data and trend analysis in order to monitor and evaluate the MBTA's safety performance.
• Assist with the development, delivery, or tracking of training on MBTA's safety data management system, data processes, and similar programs to all members of the department, and other MBTA departments as necessary.
• Assist in the development and delivery of safety-related training materials, programs, and guidance documents in support of the Authority's implementation of its Safety Management System.
• Research and assist in developing, maintaining, and monitoring safety performance metrics and data driven processes in line with Safety Management Systems (SMS) guidance, new federal and state regulations, and international best practices.
• Respond to each inquiry, whether from a customer, vendor or coworker in a professional and courteous manner.
• Perform all other duties and projects that may be assigned.

Minimum Requirements & Qualifications

• A high school diploma or equivalent (G.E.D.) from an accredited institution.
• Zero (0) to two (2) years of experience in data collection, analysis, and trending information.
• Advanced level skills in Excel to perform data collection, analysis, trending, and reporting functions.
• Proficiency using Microsoft Word, PowerPoint, Access, and Project Manager.
• Proficiency using Outlook and other organizational platforms to effectively manage calendars, scheduling, tasks, and correspondence.
• Strong organizational, administrative, multitasking, time management, and interpersonal skills. Strong communication and report writing skills.
• Ability to undertake several projects simultaneously and follow through on each project to completion.
• Ability to perform all tasks safely and with proper PPE. Ability to perform and oversee those tasks are performed to ensure the safety of MBTA employees, contractors, ridership, and the general public, and critical infrastructure.
• Have the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. Successful applicant must have English language skills required for the effective performance of the position.
• Ability to handle sensitive and confidential information in an appropriate manner.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to work any and all shifts and/or locations as assigned or directed.
• Ability to work effectively within a diverse workforce.
• Ability to complete, apply, and adhere to concepts in safety training including but not limited to SMS Fundamentals, ICS 100, 200, 700, and 800 as well as other assigned courses offered by the MBTA within the first month of employment.
• Ability to complete a Public Transportation Safety Certification Training Program (PTSCTP) within three (3) years of employment.

Substitutions Include

• None.

Preferred Experience And Skills

• Bachelor's degree from an accredited institution in Business, Economics, Urban Planning, Statistics, data analytics, or a related field.
• Knowledge of advanced statistical or quantitative data analysis techniques.
• Experience with utilizing a programming language to work with data (SQL, Python, R).
• Experience with regulatory compliance, audits, and investigations.
• Experience with Tableau.
• Knowledge of FTA and/or DPU safety regulations.
• Knowledge of transit, commuter rail, aviation, or other transportation safety programs.
• Experience with the National Transportation Database (NTD) or other safety data management systems.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

• General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
• Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
• Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
• Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
• Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
• Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
• Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
• On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
• Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
• ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at or .
• Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit .
• Intern / Co-Op Benefits: Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.