Remote Customer Service Representative
2 days ago
Overview
We are a customer-first organization committed to delivering exceptional service across various industries. Our team thrives on professionalism, empathy, and a passion for helping people. We're currently expanding and seeking motivated individuals to join our remote support team.
What You'll Do
- Handle inbound and/or outbound customer service calls and messages
- Assist customers with product or service questions, billing inquiries, and general troubleshooting
- Navigate multiple systems while maintaining accurate notes and records
- Maintain a high level of professionalism and empathy during each interaction
- Escalate calls to appropriate supervisors or departments when necessary
- Uphold quality assurance and compliance standards in every call
What You Bring
- High school diploma or equivalent (required)
- At least 6 months of customer service experience (preferred)
- Excellent communication and problem-solving skills
- Comfortable using computer systems and navigating multiple programs at once
- Ability to work independently and stay motivated in a remote setting
- Reliable internet connection and a quiet workspace
Schedule
- Flexible shifts available, including days, evenings, and weekends
- Full-time availability preferred
Why Join Us
- Remote work flexibility — work from the comfort of your home
- Ongoing training and support
- Growth potential and advancement opportunities
- Team-focused, supportive environment
Note: This is a non-traditional employment opportunity. Specific details regarding classification and compensation will be discussed during the interview process.
Job Types: Full-time, Part-time
Pay: $8.00 - $14.00 per hour
Expected hours: 5 – 20 per week
Work Location: Remote
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