Remote Customer Service Representative

2 days ago


Remote, Oregon, United States VoiceAmaze LLC Full time $36,000 - $72,000 per year

Overview

We are a customer-first organization committed to delivering exceptional service across various industries. Our team thrives on professionalism, empathy, and a passion for helping people. We're currently expanding and seeking motivated individuals to join our remote support team.

What You'll Do

  • Handle inbound and/or outbound customer service calls and messages
  • Assist customers with product or service questions, billing inquiries, and general troubleshooting
  • Navigate multiple systems while maintaining accurate notes and records
  • Maintain a high level of professionalism and empathy during each interaction
  • Escalate calls to appropriate supervisors or departments when necessary
  • Uphold quality assurance and compliance standards in every call

What You Bring

  • High school diploma or equivalent (required)
  • At least 6 months of customer service experience (preferred)
  • Excellent communication and problem-solving skills
  • Comfortable using computer systems and navigating multiple programs at once
  • Ability to work independently and stay motivated in a remote setting
  • Reliable internet connection and a quiet workspace

Schedule

  • Flexible shifts available, including days, evenings, and weekends
  • Full-time availability preferred

Why Join Us

  • Remote work flexibility — work from the comfort of your home
  • Ongoing training and support
  • Growth potential and advancement opportunities
  • Team-focused, supportive environment

Note: This is a non-traditional employment opportunity. Specific details regarding classification and compensation will be discussed during the interview process.

Job Types: Full-time, Part-time

Pay: $8.00 - $14.00 per hour

Expected hours: 5 – 20 per week

Work Location: Remote



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